Chi Wing Hon Email & Phone Number

Hong Kong

- UAT Team for testing new system (Siebel 19)- Effective use of department's Knowledgebase to provide accurate information to callers in a prompt, courteous and professional manner (specialised in Buildings Department, Transport Department and Electrical & Mechanical Services Department)- Accurately record relevant case information in details and assign cases to appropriate department officers for follow-up actions- Handle backend and ad-hoc jobs

Wan Chai, Hong Kong

Human Resources Department - Performance & Rewards Team- Partner with manager on developing group-wide interactive e-Learning programs to enhance learning effectiveness- Perform analysis of assigned HR topics (eg. total rewards, and performance differentiation, etc), summarise findingsand advise decisions to take- Assist and support manager on development of other L&D interventions to uplift workforce functional capabilities- Assist in organising the Performance & Rewards Workshop 2017 for HR specialists from other AIA entities (30 people)- Contribute to ad-hoc team or department activities

Miami, Florida

- Assist high net worth clients from J.P. Morgan Bank with customized arrangements including: travel bookings, dining reservations, event planning, research, and other personal services- Design and layout travel quotes, confirmations and guides- Enhance customer experiences by providing personalized service- Consistently met or exceeded monthly service delivery goals and achieved development goals

Hong Kong

- Cleaning and setting up banqueting areas- Catering to special and specific needs of participating guests- Serving cocktail and canapés- Greeting guests at the Foyer and taking care of the cloakroom

Tsim Sha Tsui, Hong Kong

Learning and Development Team- Map out training schedules- Manage and maintain in-house training facilities, equipments and materials- Summarize training evaluations- Design training calendar, posters and reminder emails- Maintain curriculum database updated and training records to develop key performance index

Hong Kong

- Cleaning and setting up of banqueting areas- Serving food and beverages to guests- Catering to special and specific needs of participating guests- Guests served including Chief Executive of Hong Kong

Bachelor Of Arts - Ba, International Hospitality Management, Second Class Honours (1St Division)

- Class Representative in SHMS in 2017 - Student of the Month in 2016 - Marketing Manager of banquet "Montreux Red Carpet" hosting.

Bachelor Of Arts - Ba, International Hospitality, Second Class Honours (1St Division)

English Language And Literature, General

Activities and Societies: GDUFS Broadcasting Team

High School