Chia-Chen(Mandy) Hsu Email & Phone Number

Tucson, Arizona

Was responsible for creating and adjusting custom SQL reports in Zoho Analytics, performing Data Migrations from other systems into Zoho CRM, and creating custom automation using Deluge custom functions in Zoho CRM for both new clients and ongoing support clients-Assisted in the implementation and ongoing system support for nearly 80 clients of different sizes and industries.-Created customized reports for small to large companies using data visualization tool and sql that mainly focused on Sales Reports-Assisted the Head of Zoho Development and Account Managers in the system architecture of client systems by advising them on what customizations would work, how they would work, and how long it would take to build out

Tucson, Arizona

Received hands on training on the Zoho suite of products and coding language named Deluge to assist in live client system implementations and customization-Assisted the team by creating and adjusting custom SQL reports in Zoho Analytics as well as creating custom automation using Deluge custom functions in Zoho CRM with the direct supervision of the Head of Zoho Development-Developed a strong and efficient working relationship with colleagues that allowed me to become an important resource to the team and got full time offer

Master'S Degree, Management Information Systems, General

Bachelor Of Business Administration - Bba, Business Administration And Management, General