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I help companies grow by building brands and driving action. The clients I've served see me as a thought leader and trusted advisor. For the services companies that I've been a part of, I have been able to dramatically grow their services footprint as both a client partner and practice leader. Specialties: Performance marketing, brand activation, social strategy, digital strategy, digital products and services development, services solution development and sell-through, customer experience, consulting practice leadership, innovation, digital marketing, and business development
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Vice President, Account ManagementVerndaleRedding, Ct, Us -
Managing DirectorGale Mar 2022 - PresentNew York, New York, Us -
PartnerProphet Apr 2021 - Mar 2022San Francisco, California, Us -
Vice President, Experience StrategyCognizant Sep 2019 - Sep 2020Teaneck, New Jersey, UsSenior leader in strategy competency of Cognizant Interactive (the group that designs and builds digital experiences), tasked with developing a go-to-market strategy for the Employee Experience Transformation offering that integrates multiple Cognizant capabilities, and developing a framework for experience-led digital transformations. Socialized offering to sales team and client partners, developed overall sales narrative and thought capital to jump-start marketing. Key projects include: - Wealth advisor enablement innovation for a North American financial services company- Data modernization assessment for a multi-national hospitality company- Digital health innovation strategy for a leading life sciences company -
Vice President, Digital Strategy ConsultingCognizant Dec 2015 - Sep 2019Teaneck, New Jersey, UsSenior partner of consulting practice focused on helping clients develop and implement strategies for embracing digital technologies and developing go-to-market solutions for a “natively digital” approach to changing their businesses and uplifting business outcomes. Led integrated, cross-functional teams to deliver end-to-end transformation programs. Key projects include:- Digital experience development and production transformation program for leading North American healthcare company - Digital products strategy, design and engineering for leading U.S. retirement services company- End-to-end customer experience transformation for a North American insurance and annuities company - Commerce technology transformation for a global education company -
Executive Vice PresidentDigitaslbi_Us Jul 2014 - Nov 2015Boston, Massachusetts, Us- Co-lead of Digital Products & Services offering for North America- Leader of Digital Strategy offering- Leader of Startup Connect, agency-wide initiative to connect clients with startup innovations- Leader of mobile practice -
Senior Vice PresidentDigitaslbi_Us Oct 2006 - Jun 2014Boston, Massachusetts, UsMobile Practice Lead: Digitas North America- Doubled revenues year-over-year to over $20MM- Built mobile marketing capability- Developed new process and tools- Recruited mobile-specific talent- Created intellectual capital- Developing eco-system of partnersLeader of key Digitas client relationships:American Express- AmericanExpress.com- American Express Travel- Membership Rewards- American Express Consumer ServicesSamsung: Global Digital MarketingIllustrative assignments include: digital marketing, search marketing, website development, marketing strategy, digital strategy, social media, product positioning, integrated marketing campaigns, loyalty marketing campaigns, new customer acquisition campaigns -
Vp/Group DirectorDigitaslbi_Us Apr 2004 - Oct 2006Boston, Massachusetts, UsMarketing lead for American Express consumer websites and online acquisitions (January, 2005 to September, 2006) • Over-delivered on revenues vs. target for American Express relationship by more than 30% in first year• Repaired under-served client relationships• Re-built credibility of Digitas as digital agency with American Express clients• Established a more collaborative relationship with the Interaction Design team to drive a more coherent online agenda for American Express• Led online initiative to transform how American Express cards engage with their CardmembersMarketing lead for interactive business on Microsoft account (April, 2004 to December, 2004)• Led integrated Strategy, Marketing, User Interface, Analytics, Measurement, Creative, Technology and Delivery Management teams to deliver differentiated value for clients • Grew business despite being in midst of agency consolidation to a competing network• Developed digital relationship management program targeted at mid-market companies• Developed Microsoft’s website aimed at small businesses
Chia Chen Skills
Chia Chen Education Details
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Harvard UniversityHistory And Science
Frequently Asked Questions about Chia Chen
What company does Chia Chen work for?
Chia Chen works for Verndale
What is Chia Chen's role at the current company?
Chia Chen's current role is Vice President, Account Management.
What is Chia Chen's email address?
Chia Chen's email address is cc****@****het.com
What is Chia Chen's direct phone number?
Chia Chen's direct phone number is +120377*****
What schools did Chia Chen attend?
Chia Chen attended Harvard University.
What are some of Chia Chen's interests?
Chia Chen has interest in Delta, Environment, Poverty Alleviation, Harvard University, Digitas, American Express, Buick, Health.
What skills is Chia Chen known for?
Chia Chen has skills like Digital Strategy, Digital Marketing, Mobile Marketing, Integrated Marketing, Online Marketing, Online Advertising, Strategy, Interactive Marketing, Analytics, Marketing Strategy, Mobile Applications, E Commerce.
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