Chiamaka Chigbata Email & Phone Number

Calgary, Ab, Ca

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Over 2000 customer service and sales calls takenOver 800 Sales callOver 450 sales calls booked Currently rated an 'Above and Beyond' AgentWon Agent with most conversions and Most Improved Agent for the week of Nov 11th - 17th 2024And counting

As a proud member of the ForbesBLK global community, I am committed to championing Black entrepreneurs, professionals, leaders, and creators who are driving systematic change in business, culture, and society. Engaging with this exceptional community of leaders of colour, I actively share knowledge and collaborate to break down barriers, create more equitable economies, and foster a new culture of connection, collaboration, and positive change.

London Area, United Kingdom

London Area, United Kingdom

Lagos State, Nigeria

Experienced in new build property sales, I engage potential buyers and investors in residential and commercial sectors, offering expert guidance on developments and investment opportunities. I conduct detailed client consultations to assess housing needs and assist with mortgage applications, ensuring a seamless process. My role involves market research, property promotion, and managing the entire sales process from engagement to deal closure. I also focus on building long-term relationships with clients and stakeholders, providing after-sales support to foster satisfaction and repeat business.

Lagos, Lagos State, Nigeria

Led a sales team to exceed targets in off-plan construction and land projects, while acquiring and guiding prospective clients through the buying process. Trained and mentored sales professionals, promoting teamwork and high performance. Conducted market analysis to identify opportunities and developed strategies for market penetration. Facilitated negotiations between buyers and developers, ensuring mutually beneficial deal closures.

United States

As VA: Efficiently managed over 200 monthly appointments for senior management with 98% accuracy, increasing meeting efficiency by 20% and reducing scheduling conflicts by 30%. Resolved 95% of customer issues on first contact in an average of 15 minutes, boosting customer satisfaction scores by 25%. Proficiently utilized 5+ software applications during calls, improving service delivery speed by 40% and reducing call handling time by 15%.As Executive Assistant: Oversaw the CEO's daily schedule, managing meetings and travel arrangements while ensuring timely follow-ups. Acted as a liaison between the CEO and stakeholders, maintaining professional communication. Assisted in preparing reports and presentations, ensuring clarity and consistency in documentation. Coordinated special projects and events, handling logistics and support. Managed confidential records securely.

Lagos State, Nigeria

As a Media and Communication Trainee at Red Media Africa and Project Manager for Joy, Inc., I successfully planned and executed five high-net-worth corporate events with a 95% client satisfaction rate. I managed logistics for eight events, achieving a 30% reduction in planning time and a 20% increase in success metrics. Utilizing project management software, I improved on-time project completion by 25% and reduced budget overruns by 15%. Additionally, I coordinated outreach strategies with marketing teams, leading to a 40% increase in attendance and a 30% boost in engagement.

Enugu, Nigeria

Leveraged in-depth knowledge of Max Fashion Brand’s products to provide tailored recommendations, increasing upsell and cross-sell success rates by 25%. Implemented strategic store layout changes that boosted foot traffic by 20% and sales by 15%. Delivered exceptional customer service to over 100 customers weekly, achieving a 95% satisfaction rating and a 30% increase in repeat business. Managed over 150 transactions daily with a 99.9% accuracy rate in cash handling and processing.

Enugu State, Nigeria

Successfully promoted Guinness beer in five venues, achieving a 25% increase in brand visibility and a 20% rise in sales through targeted events. Fostered strong relationships with bar owners, resulting in a 30% increase in repeat orders and a 15% boost in customer loyalty. Conducted sales analysis for promotional campaigns, leading to a 35% improvement in strategy effectiveness and a 25% increase in ROI for Guinness Nigeria Plc.

Bachelor Of Engineering - Be, Polymer And Textile Engineering

Activities and Societies: - Graduate member, Nigerian Society of EngineersCompleted an Industrial training attachment at the Scientific.

Salesforce Administrator Credential, Salesforce Administration, 13 Badges, 10,300 Points

- Adventurer rank