Chiamaka Gerald Email & Phone Number

Lagos, Nigeria

I provide:- Timely email responses to inquiries, ensuring excellent customer service.- Report writing- Strategic content creation- Social Media Management

Lagos State, Nigeria

- Volunteer Training and Onboarding: - Conduct volunteer onboarding/orientation sessions to familiarize new volunteers with the organization's mission, values, and procedures. - Provide ongoing training and support to volunteers.- Volunteer Coordination: - Assigning tasks and responsibilities to volunteers based on their skills and interests. - Monitoring volunteer performance… Show more - Volunteer Training and Onboarding: - Conduct volunteer onboarding/orientation sessions to familiarize new volunteers with the organization's mission, values, and procedures. - Provide ongoing training and support to volunteers.- Volunteer Coordination: - Assigning tasks and responsibilities to volunteers based on their skills and interests. - Monitoring volunteer performance, providing feedback and support, and handling general communications concerning the volunteers welfare. - Ensure volunteer compliance at outreaches.- Manage Volunteer Engagement, Recognition and Appreciation: - Contribute to the organisation of volunteer appreciation events to boost morale and foster a sense of community. - Create opportunities for volunteers to participate in special projects or events to strengthen volunteer engagement. - Write Volunteer Newsletter- Volunteer Database Management: - Track volunteer hours, attendance, and performance data. - Carry out data analysis and prepare reports on volunteer activities and outcomes. Show less

Owerri, Imo State, Nigeria

Leveraged SPSS software expertise to conduct comprehensive data analysis and visualization for academic research projects, consistently delivering accurate insights and high-quality deliverables within accelerated timelines.• Expedited academic research projects by completing data analysis and visualization tasks 20% faster than industry standards.• Instrumental in enhancing the quality and presentation of undergraduate projects through in-depth data analysis and effective… Show more Leveraged SPSS software expertise to conduct comprehensive data analysis and visualization for academic research projects, consistently delivering accurate insights and high-quality deliverables within accelerated timelines.• Expedited academic research projects by completing data analysis and visualization tasks 20% faster than industry standards.• Instrumental in enhancing the quality and presentation of undergraduate projects through in-depth data analysis and effective visualization. Show less

Lagos, Nigeria

• Enhanced customer satisfaction by consistently resolving inquiries and conflicts, resulting in a 20% increase in positive customer reviews.• Streamlined front desk operations by processing payments and bookings 15% faster than the average, contributing to a 10% increase in revenue.

Lagos, Nigeria

Successfully completed a 6-month industrial training program, demonstrating exceptional versatility and adaptability by effectively executing diverse roles within various hotel departments, including Front Desk Reception, Catering, Internal Audit, Waitress, and Storekeeper.• Enhanced customer service efficiency by processing customer requests 15% faster than average, resulting in a 10% increase in positive customer feedback.• Streamlined departmental workflows by implementing innovative… Show more Successfully completed a 6-month industrial training program, demonstrating exceptional versatility and adaptability by effectively executing diverse roles within various hotel departments, including Front Desk Reception, Catering, Internal Audit, Waitress, and Storekeeper.• Enhanced customer service efficiency by processing customer requests 15% faster than average, resulting in a 10% increase in positive customer feedback.• Streamlined departmental workflows by implementing innovative methods, contributing to a 5% reduction in operational costs. Show less

Amuwo-Odofin, Lagos, Nigeria

Provided comprehensive administrative support to pharmacists and managers, ensuring the smooth operation of the pharmacy in a highly competitive environment. Demonstrated exceptional customer service skills, consistently exceeding expectations in dispensing medications, providing patient education, and maintaining a welcoming pharmacy environment.• Streamlined medication inventory management, reducing stockouts by 20% and minimizing waste.• Enhanced patient satisfaction by providing… Show more Provided comprehensive administrative support to pharmacists and managers, ensuring the smooth operation of the pharmacy in a highly competitive environment. Demonstrated exceptional customer service skills, consistently exceeding expectations in dispensing medications, providing patient education, and maintaining a welcoming pharmacy environment.• Streamlined medication inventory management, reducing stockouts by 20% and minimizing waste.• Enhanced patient satisfaction by providing accurate prescription dispensing, comprehensive patient education, and friendly customer service, resulting in a 17% increase in positive customer reviews. Show less

Foundation Degree, Data Science

Activities and Societies: ~ Collaborated with a Team of 6, as a UX researcher on a potential solution to a Healthcare problem ~.

Bachelor Of Science - B.Sc., Nutrition And Dietetics, Second Class Upper [Top 2%]

Activities and Societies: Blood donation, Organized tutorials, Campus Fellowship Welfare Team Lead, NADSAN Electoral Committee Member

Data Science

Activities and Societies: Agile Methodologies, Team Collaboration, Time Management ▪Spreadsheet ▪SQL ▪Power BI ▪Data Preparation ▪Data.