1. Planning and conducting strategy meetings to brainstorm new ideas and deliver program andmilestone updates.2. Uncovering issues to determine solutions and assist program participants.3. Tracking progress of program participants by employing program documentation, directives, fundinginformation and other vital program materials.4. Analyzing program data to assist in strategic decision-making.5. Cultivating relationships with senior executives, program partners and sponsors to maintain stabilityin program support, funding and overall direction.

• Organized, filed and maintained customer loan records.• Assembled and compiled title abstracts, insurance forms, loan documents and tax receipts.• Prioritized and organized tasks to efficiently accomplish service goals.• Researched changing laws, corporate plans and industry trends to stay ahead of concerns.• Monitored corporate activities to identify and mitigate legal risks.• Managed corporate claims and litigation.• Prepared contracts, governance documents and legal documentation related to business operations, finances and non-disclosure policies.• Resolve customer inquiries and complaints requiring management-level escalation.• Reviewed completed work to verify consistency, quality and conformance.• Reviewed SLAs, NDAs and other agreements with a view of protecting the interest of the company.• Demonstrated self-reliance by meeting and exceeding workflow demands

1. Participated in client interviews, observed questioning process and documented information.2. Observed depositions and court proceedings to prepare case summaries.3. Researched cases, prepared briefs, collected data and interpreted legal information4. Collaborated with people in various departments including legal, sales and management.