Amy Chiang Email & Phone Number

New York, United States

Communicated with key project stakeholders to ascertain project requirements. Adept at assigning tasks to team members. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.Hardworking and passionate with strong organizational skills and eager to assist where needed. Ready to help the team achieve the company goals.- Monitored project milestones and adjusted scheduling to meet deadlines.- Analyzed project performance data to identify areas of improvement.- Provided thorough customer support, problem resolution, and navigational assistance via chat, email, and phone.- Proposal writing and invoicing- Handled scheduling and hiring of editors to complete projects within required timeframes.- Manage Session and Client setup

New York, New York, United States

- Facilitated community outreach to expand participation and support.- Represented the organization positively and professionally while providing the community with much-needed services.- Provided administrative support to department leads to help organize events and fundraisers.- Used strong interpersonal communication skills to convey information to others.- Assisted with special events and programs.

New York, New York, United States

Website redesign for JPMorganChase after the merger with Chase. Worked with a team of four to deliver the three new websites JPMorganChase, JPMorgan, and Chase. - Worked directly with system end-users within the business to understand their needs for a solution, validate requirements, test and confirm functionality created.- Developed a deep level of knowledge and understanding of both the business and the technology products supported- Served as a liaison between stakeholders, functional users, and the Information Technology department.- Created and lead User Acceptance Testing (UAT)

Financial District

Website design and developer for Chase- Worked with end-user and IT using Chase's proprietary website design system- Created function and UAT documentation for the system- Worked with business stakeholders quarterly earning launches

Fairfax Va

Cobal programer for Y2K projects.

Executive Management It Program

Bachelor'S Degree, Management Information Systems, General And Chinese Studies