Chelsea (Tzu-Chiao) Chen Email & Phone Number

Los Angeles, California, Us

Shaping product strategy, solutions, and go-to-market to drive TikTok Shop seller growth in close collaboration with PM, PMM, Data Science, and Sales teams.

Dots Studio is a boutique advisory and consulting firm helping entrepreneurs, philanthropists, and visionary leaders build new businesses, products, and initiatives.• Partnered closely with Dots Studio's Founder/CEO (an MIT Sloan alum) to shape strategies, build teams, develop products, and launch new ventures/initiativesClient Types | Tech startups, Education institutes, Nonprofits, Family offices

Brooklyn, New York, Us

PollyLabs is an impact-focused venture studio and pre-seed fund that builds, incubates, and finances purpose-driven startups through technology repurposing.• Worked closely with the founder/CEO to formulate PollyLabs's strategy, including shaping the venture-building process, developing the pitch deck, and defining the fundraising strategy to launch the Studio, Foundation, and Fund I• Headed market research and competitive landscape analysis in Care Economy, generating insights to identify 4 opportunity areas and create early hypotheses for 8 new venture concepts for testing

San Mateo, Ca, Us

Draper Associates is an early-stage venture capital firm that invests in industry-transforming companies.

Marlborough, Massachusetts, Us

New England Innovation Academy (NEIA) is the world's first middle and high school that prepares future innovators through human-centered design.• Spearheaded strategic initiatives and managed direct-to-executives readouts, enabling founding team to accelerate launch of new school with first cohort of 30+ staff members and 70+ students• Partnered with Founding Strategic Advisor to drive annual goal-setting and cross-department OKR implementation• Directed business opportunity assessments and developed growth strategies to help board members prioritize key initiatives for NEIA’s $30M renovation investment on its 26-acre campus• Identified user needs through 26 in-depth user interviews and concept testing to provide key insights and strategic recommendations into hybrid learning programs for US market

San Francisco, California, Us

frog design is a global leading innovation consulting firm. We apply human-centered design to help Fortune 500 companies design, build, and launch new products and ventures. I led cross-functional teams to deliver innovative products and ventures for 15+ projects valued at over $6M. Selected projects:• Led multidisciplinary team of 6 to help China’s largest restaurant chain redesign digital product experiences implemented in 5K+ restaurants, advancing its ranking to #1 in China’s App Store and boosting online orders by 23%• Managed cross-cultural team of 7 to help China’s largest financial institute build DesignLanguage System (DLS), streamlining digital product experience for 200M+ users and saving 30% development time• Coached 2 junior colleagues to test hypotheses and transform insights into product strategy, leading to a product launch that helped an Alibaba-backed robotics startup cement industry-leading position and close $84M of Series C fundingTypes of Projects | Venture Design, Strategy Design, Digital Experience Design, Service & Product Design, Brand DesignIndustry Focus | TMT, Consumer Electronics, Retail, Food & Beverage, Finance, Automotive

Shanghai, Cn

ArcheX is an IDEO alum's consultancy that incubates new ventures in the FoodTech & AgTech sectors. • Analyzed retail market and sales data to deliver go-to-market strategies for new retail venture, resulting in adoption of new POS systems in 3,150 grocery stores that achieved 157% of targeted market penetrationTypes of Projects | Business Model Design, New Venture Design, Digital Transformation

Shenzhen, Guangdong, Cn

Seeed Studio is Asia's largest open-source IoT solutions provider for makers and hardware startups. (Joined at Series B-C)• Acquired 24 new clients to achieve 176% of annual sales target and #2 rank among global BD team• Propelled strategic partnerships with Microsoft, Samsung, and Google, increasing annual IoT product sales by 33%Key Clients | Intel, Microsoft, Samsung, Google, AWS, Texas Instruments, MediaTek, ARM, Digi-Key, Mouser

Zillians is a PetTech startup that built the world's first smart pet feeder with AI. (Pre-Series A)I joined Zillians as the #1 business hire for the Chief of Staff role, and then got promoted to Product Marketing Director after a year to establish the Product Marketing team from scratch.• Established team of 3 to devise and execute marketing strategies for new product launch, leading to product showcase at TechCrunch Disrupt SF 2015 featured by 200+ international media outlets including TIME, TechCrunch, and WIRED

• First business hire, served as Chief of Staff and functional leader in Strategy, Product Marketing, BD, and BizOps with direct report to the CEO.• Led high-priority strategic initiatives across team growth, fundraising, product launch, and operation optimization• Constructed pitch deck and formulated financial projections for Series A fundraising, helping to secure $2M of investment

Tainan, Tainan, Tw

TEDxTainan is the first student-led TEDx organization in Taiwan. I co-founded TEDxTainan with the vision of bridging the resource divide by bringing thinkers from different fields to engage in open dialogues and build a stronger local community.• Built a team of 30 to curate 14 events, reaching over 8,000 participants

Master Of Business Administration - Mba, Entrepreneurship And Innovation

Master Of Business Administration - Mba

Bachelor'S Degree, Business Administration

Summer Exchange Program, International Economics