Report to Director of Sales Operations Production Software EMEA - HEXAGON Manufacturing Intelligence division - Single point of Contact in EMEA Region for the Production Software Sales department; - Sales Support to the EMEA Team on the ordering management cycle from the offer to invoicing; - Business Systems usage definition and training of the Sales staff on the tools from offer to invoicing; - Business Coordination cross-departments and cross-functions to convey information useful in achieving set objectives; - Sales Performance metrics definition and analytics, interpretation of the Key Performance Indicators; - Communicate regularly with local stakeholders to convey information useful in achieving set objectives; - Serve as a liaison between local sales teams/management and other internal stakeholders; - Onboarding new EMEA sales member; - Support the Sales Operation Director in creating a harmonized and efficient sales processing; - Backup APAC region

Report to Global Order Management and Business Process Manager - Single point of Contact in EMEA Region for the EMEA Sales Department; - Creation and Optimization of Sales Business Processes; - Internal customer service; - Support and coordinate cross-departments; - Sales department staff training on business systems; - Active participation in corporate meetings in the Italian, European and American offices and remotely; - Back Office management of national and international customer orders SW ESPRIT CAM; - Management and Maintenance of the software licenses sold; - Full management of the EMEA customer invoicing; - EMEA Credit Checks and Collection; - EMEA Shipping coordination; - Back-Up of the Order Management Specialists in the other regions (Americas and Asia).

Report to Italy Admin Manager- Accounting- Asset Management- Support for Financial Statements- Credit Check and Collection- Invoicing- Customers and Supplier's orders management- Shipping- Office management support in Florence and Milan- HR Administration Support

Consulting, Analysis, and Support on the ERP SW Magico

ERP SW Customer Support e Dev Customizations on AD Hoc and AD Hoc Revolution by Zucchetti Informatica for production companies.