Chiara Mancini

Chiara Mancini Email and Phone Number

Customer Success Specialist | Account Manager | Customer Care | Client Engagement @ DocPlanner
warsaw, mazowieckie, poland
Chiara Mancini's Location
Rome, Latium, Italy, Italy
Chiara Mancini's Contact Details

Chiara Mancini work email

Chiara Mancini personal email

n/a
About Chiara Mancini

I'm passionate for simplicity and getting things done, this helped me to develop strong organisational skills. I have great attention to detail and problem-solving abilities. Strong verbal communications and interpersonal skills highlighted by my experience working with customers. My biggest ability is remain professional and helpful under pressure.

Chiara Mancini's Current Company Details
DocPlanner

Docplanner

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Customer Success Specialist | Account Manager | Customer Care | Client Engagement
warsaw, mazowieckie, poland
Website:
docplanner.com
Employees:
364
Chiara Mancini Work Experience Details
  • Docplanner
    Enterprise Customer Success Specialist
    Docplanner Jan 2022 - Present
    Roma, Lazio, Italia
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  • Docplanner
    Customer Success Specialist
    Docplanner Jul 2018 - Present
    Roma, Italia
    Responsible for providing support to a portfolio of customers.Updating and training customers about product innovations.Planning and executing calls with doctors.Assisting doctors in using the platform and understanding their needs.Building and maintaining professional and productive working relationships with doctors assigned.Analysing profiles and creating personalized solutions to optimize their performance.Liaising with other teams on special project and initiatives.Project:Search for doctors for partnership activities (interviews, articles, social media campaign).Dealing with the press office.Meeting deadlines.
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  • Voxpro
    Case Manager At Airbnb
    Voxpro Jan 2017 - May 2018
    County Cork, Ireland
    Respond to inbound calls and emails in friendly and efficient manner including urgent situationsTroubleshoot customers issues using available resourcesProviding advice, information and assistance to customersAccurately recording details of calls and issuesFollow up with emails and outbound callsMediate when issues between users and take decisionsWork to meet targets and goalsEnsure a high quality serviceAbility to work under pressure and resolve case quickly and efficientlyEmpathy, Patience and confidenceExcellent listening and problem solving skillsExcellent communication skills and interpersonal skillsIT skills
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  • Voxpro
    Multilingual Customer Experience At Airbnb
    Voxpro Mar 2016 - Jan 2017
    Cork
    Provide friendly and efficient service to the worldwide Airbnb community.Be a first point of contact to handle and resolve customer complaints.Offer support to finish onboarding, instruct and educate on tools, provide information and support.Make customers aware of their business and growth opportunities.Confident communication over the phone and via email.Identify and escalate issues appropriately.Research information and troubleshoot problems using available resources.Monitor and control numerous concurrent tasks in tandem.Proactively and independently work to meet targets and goals.
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  • Clarion Hotel Cork
    Food And Beverage Assistant
    Clarion Hotel Cork Oct 2015 - Mar 2016
    Cork, Ireland
    Maintaining customer satisfaction.Catering to business clients & guests.Working under pressure in a busy work environment.Meeting function deadlines.Working as part of a team.Reaching monthly sales targets.
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  • Farmacia Europa
    Sales Assistant
    Farmacia Europa Apr 2015 - Aug 2015
    Nettuno, Rome
    Understand, sell, promote beauty products.

Chiara Mancini Skills

Problem Solving English Non Profit Volunteering Social Media Events Organisation Microsoft Office Microsoft Excel Customer Service

Chiara Mancini Education Details

Frequently Asked Questions about Chiara Mancini

What company does Chiara Mancini work for?

Chiara Mancini works for Docplanner

What is Chiara Mancini's role at the current company?

Chiara Mancini's current role is Customer Success Specialist | Account Manager | Customer Care | Client Engagement.

What is Chiara Mancini's email address?

Chiara Mancini's email address is ch****@****oup.com

What schools did Chiara Mancini attend?

Chiara Mancini attended Università Degli Studi Di Roma Tre.

What are some of Chiara Mancini's interests?

Chiara Mancini has interest in Social Services, Children, Social Media, Travelling, Music, Health.

What skills is Chiara Mancini known for?

Chiara Mancini has skills like Problem Solving, English, Non Profit Volunteering, Social Media, Events Organisation, Microsoft Office, Microsoft Excel, Customer Service.

Who are Chiara Mancini's colleagues?

Chiara Mancini's colleagues are Nicolò Averara, Roberto Martínez De La Torre, Marco De Maria, Rebeca Sanchez, Cemre Şevval Şakar, Devone Schellknecht, Ester Lopez.

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