Chiara Moretti Email & Phone Number

Padova, Italia

I contribute in making more efficient and effective the sales action of the Sales Force of the subsidiaries of the Group- by realising analysis on the performances of the sales network for the HQs Board and for the Managing Directors of the subsidiaries;- by contributing to the design / consolidation of the sales processes;- by realising KPIs dashboards for monitoring the most important tasks/trends on a monthly basis.Being the administrator of the CRM system, I deal… Show more I contribute in making more efficient and effective the sales action of the Sales Force of the subsidiaries of the Group- by realising analysis on the performances of the sales network for the HQs Board and for the Managing Directors of the subsidiaries;- by contributing to the design / consolidation of the sales processes;- by realising KPIs dashboards for monitoring the most important tasks/trends on a monthly basis.Being the administrator of the CRM system, I deal with- the set-up and roll-out activities by managing the enhancements, the system integrations with other systems of the company, and the bug fixing;- the training (start up) and the coaching (on going) of the users;- the spread of the CRM to the entire Sales Force of the Group and, pursuing the continuous improvement, I work for making the use growing.I work together with the subsidiaries both involving them in the definition of new enhancements and coordinating them in the spread of the CRM "best practices". Show less

Padova, Italia

My core business was organising, managing and supporting the Lean Transformation in the Product Development Process. A considerable part of my activities was related to the involvement of people and their approach to change.Nevertheless,- I managed and supported the Variety Reduction Program we adopted for optimising the wide product varieties and favouring the diversification due to our customer needs;- I identified and implemented new KPIs for monitoring both the process and the… Show more My core business was organising, managing and supporting the Lean Transformation in the Product Development Process. A considerable part of my activities was related to the involvement of people and their approach to change.Nevertheless,- I managed and supported the Variety Reduction Program we adopted for optimising the wide product varieties and favouring the diversification due to our customer needs;- I identified and implemented new KPIs for monitoring both the process and the projects, in order to identify where to act for improving QCD performance;- I contributed to the development of the multi-functionality of the people involved in the various project teams in order to significantly reduce the average delay of projects;- I built a dashboard to monitor multi-functionality development and its relation with projects KPIs.Moreover, I was responsible both for Continuous Improvement groups and 5S groups that were active in the Offices (Product Development, ICT, Purchasing, S&M), and I was involved in the training of new employees in the learning path of topics related to the Lean philosophy. Show less

Padova, Italia

I led the team that realised the 3rd generation of the supervisor (HW & SW) for managing and monitoring HVAC/R systems, and the realization of an environment for customising the aforementioned supervisor.I followed the project in all its phases: from the initial drafting of the requirements and technical specifications, then the design and development, through to the production and packaging of the products.

Padova, Italia

Several projects related to the B2C and B2B sales networks' management:- e-commerce projects for online sales;- web application for technical assistance networks management;- application for spare parts management and their online orders commissioned by companies with national and international visibility.

Castelfranco Veneto (Tv)

- Development of applications in Visual Basic for managing data on Access database and for interfacing with optical readers via OCX control.- Analysis and design of an automated management system of bookings in restaurants.

Laurea, Scienze Dell'Informazione, 105/110

Tesi "Impatto dell'assicurazione di qualità sul processo di produzione di software object oriented e progettazione di un caso reale" - 1999

Maturità Scientifica, 58/60