Chiara Romano Email and Phone Number

• Managing localization projects: coordinating localization activities to ensure timely and high-quality delivery of projects, while respecting budgets and deadlines.• Mentoring new team members: providing personalized support to new colleagues, guiding them through integration, and being their reference point for questions and professional growth.• Supervising the project lifecycle: planning, executing, monitoring, and closing projects, ensuring alignment with client… Show more • Managing localization projects: coordinating localization activities to ensure timely and high-quality delivery of projects, while respecting budgets and deadlines.• Mentoring new team members: providing personalized support to new colleagues, guiding them through integration, and being their reference point for questions and professional growth.• Supervising the project lifecycle: planning, executing, monitoring, and closing projects, ensuring alignment with client objectives.• Coordinating the translation team: managing relationships with suppliers, translators, and reviewers, assigning tasks, and monitoring progress.• Communicating with clients: interacting regularly with clients to gather localization requirements, provide project updates, and resolve issues or requests.• Quality management: monitoring and reviewing deliverables to ensure they meet the highest linguistic and cultural standards.• Process optimization: identifying opportunities to improve localization efficiency, such as implementing new technologies or workflows in collaboration with the “Innovation” department.• Budget management: planning and controlling project expenses, ensuring costs align with the established budget. Show less

• Project management and CAT tools: learned and used tools such as SDL Trados Studio, MemoQ, XTM, and Phrase, managing projects through platforms like Plunet, LBS, XTRF, Crowdin, and Wordbee.• Client communication: directly managed two clients, handling requests, feedback, and updates, improving client relationship management skills.• Collaboration on multi-person projects: worked in teams on shared projects, coordinating tasks under pressure and meeting tight deadlines.• Soft… Show more • Project management and CAT tools: learned and used tools such as SDL Trados Studio, MemoQ, XTM, and Phrase, managing projects through platforms like Plunet, LBS, XTRF, Crowdin, and Wordbee.• Client communication: directly managed two clients, handling requests, feedback, and updates, improving client relationship management skills.• Collaboration on multi-person projects: worked in teams on shared projects, coordinating tasks under pressure and meeting tight deadlines.• Soft skills and stress management: developed communication skills, handled negative feedback, and worked in dynamic, high-stress environments. Show less

• Kitchen management and cooking: responsible for grilling, stock monitoring, placing orders, and maintaining equipment to ensure quality and operational continuity.• Team coordination and regulatory compliance: led a team during peak service times, assigning tasks and supervising compliance with hygiene regulations.

• Team management and sales operations: coordinated the sales staff, supervised store opening and closing operations, and ensured product presentation for an excellent shopping experience.• Customer service and problem resolution: greeted and assisted customers, handled transactions, and resolved complaints, ensuring efficient service and maximum customer satisfaction.