Chiara Ruffinengo Email & Phone Number

Brescia, It

Roncadelle, Lombardy, Italy

Partner with Sales&Leasing team to create pop-up stores, F&B and Services, and overall additional income. Analyzing commercial and operational performance of tenants, understanding their business models and trying to maximize their performance by providing relevant feedback. Managing Media Sales/Specialty Leasing, developing global projects with main partners, working with new income streams implementation teams, improving sustainability performance of the Shopping Centre.

Trieste Area, Italy

- Travels and congresses organization
- assistance to the participants in what concerns travel, visas, accommodation, meals etc.
- Participation to congresses, work at the information desk, direct support to participants during congresses
- Assistance to the General Secretary
- Documents review
Part-time work as independent consultant.

Roncadelle

- Office management (phone calls, mails, travel bookings, dealing with office suppliers, purchases management, administration budget control, meetings organization)
- Tenants relationships and requests
- Documents translation
- ELNOS Junior Playing area management

Sistiana, Trieste, Italy

- Customer care
- Check-in and check-out management
- Bookings management through e-mail, telephone and fax
- General administration
- Invoices and bills registration
- Contacts with the suppliers
- Outstanding payments management
- Putty, Holidaygraf and Hg4 programmes use

Trieste Area, Italy

- Assisting in the processing of all matters relating to the ICGEB PhD validation programme with the Open University and the University of Nova Gorica and to the Fellowships programme
- Taking care of travels, visas, and booking arrangements for the missions of the Director-General and the Molecular Pathology group members
- Reception backup
- Giving assistance in the organization of International Meetings to be held in Trieste and abroad
- Funds control and management related to travels and fellowship programme
- Budget checking related to laboratory equipment purchases
- Contacts with suppliers and invoices checking
- Organising and maintaining office systems, including data management and filing; screening phone calls, enquiries and requests, and handling them when appropriate
- Meeting and greeting visitors at all levels of seniority; organising and maintaining diaries and making appointments
- Dealing with incoming email, faxes and post, often corresponding on behalf of the General Director
- Producing documents, briefing papers, reports and presentations

Trieste Area, Italy

- Customer care
- Check-in and check-out management
- Individual and group booking
- Hotel Automation programme use
- Outstanding payments management
- Administration of web portals and sites
- Management of web reviews (Booking, Tripadvisor, Google)
- Updating online booking tools (Booking.com, Hotels.com, Opodo, Expedia)