Chiara Franconieri
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Chiara Franconieri Email & Phone Number

Customer Success Manager at Braze | CSM at Braze
Location: São Paulo, São Paulo, Brazil 10 work roles 5 schools
1 phone found area 619 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Role
Customer Success Manager at Braze | CSM
Location
São Paulo, São Paulo, Brazil
Company size

Who is Chiara Franconieri? Overview

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Quick answer

Chiara Franconieri is listed as Customer Success Manager at Braze | CSM at Braze, a company with 1 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows phone signal with area code 619 and a matched LinkedIn profile for Chiara Franconieri.

Chiara Franconieri previously worked as Customer Success Manager, Global Platform Team at Braze and Customer Success Manager at Abs Growth. Chiara Franconieri holds Certificate Program, Marketing With Concentration In Social Media And Web Analytics from Ucla Extension.

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Email format at Braze

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Braze

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Profile bio

About Chiara Franconieri

Customer Success Manager for the global platform team at Braze. Braze is a comprehensive customer engagement platform, that powers relevant and memorable experiences between consumers and the brands they love.English fluent with 12 years of experience in customer relationship management roles.Graduated in Social Communications from the Methodist University of São Paulo, with a postgraduate degree in Marketing from the University of California, Los Angeles.

Listed skills include Account Management, Digital Marketing, Advertising, Brand Development, and 37 others.

Current workplace

Chiara Franconieri's current company

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Braze
Braze
Customer Success Manager at Braze | CSM
india
Website
Employees
1
AeroLeads page
10 roles

Chiara Franconieri work experience

A career timeline built from the work history available for this profile.

Customer Success Manager, Global Platform Team

Current

São Paulo, São Paulo, Brazil

Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey.

Apr 2024 - Present

Customer Success Manager

São Paulo, Brasil

Implemented operating system to organize customer’s data; Organized the database to analyze KPIs;Streamlined processes focusing on the customer experience; Managed deadlines, tasks and team performance;Improved existing processes, promoting efficiency and collaboration between departments;Created funnels and flows to check and improve the customers.

Feb 2023 - Dec 2023

Genius Admin

São Paulo, Brazil

- Coordinated a team of 20 employees at the GeniusBar, for customer support, by offering hardware and software solutions to approximately 900 Apple customers every month;- Responsible for the customer journey, with a strong performance in the processes control and innovations, bringing results at the average of 89 points of NPS every quarter;- Developed.

Mar 2018 - Jul 2022

Information Systems & Technology Coordinator (Career Experience)

Remote

- Coordination of technical visits and documentation to control the IT structures of corporate offices in Latin America and the Caribbean;- Responsible for the English / Portuguese translation of internal training and onboarding documents.- Facilitation of training presentations on Apple internal tools for corporate employees;- Support and development of.

Mar 2021 - Jul 2021

Specialist

São Paulo Area, Brazil

Sep 2017 - Mar 2018

Partner Content Operational Coordinator

São Paulo Area, Brazil

- Responsible for the content performance in the Brazilian market for accommodation partners at a property level. - Ensured inbound partner requests were handled with high-quality standards within agreed-upon service levels- Provided support with the maintenance of all accommodations content - Guided and oriented partners on high quality content.

Mar 2017 - Jun 2017

International Experience

Santa Monica Pier, Los Angeles, California

Popsicle Vendor at Santa Monica Pier, iconic California Landmark, with over 40K visitors every day.

May 2014 - Aug 2016

Event Planning Assistant

Carmin Events (Leader In The Wedding Industry In San Diego, California)

San Diego, California

- Assisted with the search for the perfect ceremony & reception- Analyzed vendor’s contracts and offered services - Organized the pick up of materials, catering, venue decoration and attractions - Helped with innovative ideas for party favors and “Welcome Gifts and Packets”- Coordinated with vendors to ensure the service would attend the expectations and.

Jun 2012 - Dec 2012

Event Planning Assistant

Arenna Comunicação E Eventos

São Paulo E Região, Brasil

Accounts: IBM and Lenovo.- Planned and executed projects for corporate events. - Assisted with the event´s production, such as quotations, commercial proposals to the client.- Developed spreadsheets to control event´s actions.- Helped with the production and coordination of the event (Installations and disassembly).- Performed corporative events.

Mar 2011 - Dec 2011

Assistant Account Executive

White Propaganda

São Paulo E Região, Brasil

Accounts: Ferrero do Brasil, Tip Top, Crocs, DeMillus e Governo do Estado de São Paulo - CDHU.- Developed trusting B2B relations - Assisted on the operation of seasonal campaigns, promotions, events, ads and marketing actions- Managed client order specs, production data, and required elements for every new ad, promo or action- Gathered information for the.

Feb 2010 - Mar 2011
Team & coworkers

Colleagues at Braze

Other employees you can reach at braze.xyz. View company contacts for 1 employees →

5 education records

Chiara Franconieri education

Certificate Program, Marketing With Concentration In Social Media And Web Analytics

FAQ

Frequently asked questions about Chiara Franconieri

Quick answers generated from the profile data available on this page.

What company does Chiara Franconieri work for?

Chiara Franconieri works for Braze.

What is Chiara Franconieri's role at Braze?

Chiara Franconieri is listed as Customer Success Manager at Braze | CSM at Braze.

What is Chiara Franconieri's phone number?

AeroLeads has found 1 phone signal(s) with area code 619 for Chiara Franconieri at Braze.

Where is Chiara Franconieri based?

Chiara Franconieri is based in São Paulo, São Paulo, Brazil while working with Braze.

What companies has Chiara Franconieri worked for?

Chiara Franconieri has worked for Braze, Abs Growth, Apple, Booking.Com, and Pacific Park On The Santa Monica Pier.

Who are Chiara Franconieri's colleagues at Braze?

Chiara Franconieri's colleagues at Braze include Christine Obungen, Daniele Barracas, Sarah Kella, Jorge Entralgo, and Nathan Fickenscher.

How can I contact Chiara Franconieri?

You can use AeroLeads to view verified contact signals for Chiara Franconieri at Braze, including work email, phone, and LinkedIn data when available.

What schools did Chiara Franconieri attend?

Chiara Franconieri holds Certificate Program, Marketing With Concentration In Social Media And Web Analytics from Ucla Extension.

What skills is Chiara Franconieri known for?

Chiara Franconieri is listed with skills including Account Management, Digital Marketing, Advertising, Brand Development, Customer Segmentation Strategy, Marketing Communications, Social Media Marketing, and Social Media.

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