Alexandra Chiasson Email & Phone Number

Vancouver, Bc, Ca

Vancouver, Bc, Ca

Vancouver, Bc, Ca

Vancouver, Bc, Ca

• Oversee and manage all new store openings, expansions, renovations, relocations and closures; from conception through to onsite execution in order to contribute to corporate growth initiatives • Deliver the successful completion of 15-18 projects per fiscal year (on time & on budget)• Identify and prioritize business, functional and technical requirements in order to develop an achievable and high caliber scope across all projects• Manage cross-functional leaders in the following departments to ensure all projects are on track for their completion dates: Leasing, Creative and Technical Store Design, Build, People (Talent Acquisition & Management), Marketing, Product, Risk, Operations, IT and Logistics• Work with operational efficiency to identify opportunities or challenges and build the appropriate processes and systems to direct the projects back on track and achieve positive results• Effectively communicate the status of all projects at a strategic level, and escalate where there are critical dependencies or cross functional conflicts to minimize disruptions to any project• Manage the day-to-day department priorities by ensuring quality output, timely results, a methodical approach and clear accountability across the team• Manage the budget appropriately to maximize the department’s financial performance and minimize controllable expenses• Leverage reporting to identify opportunities and improve the expected results

Vancouver, Bc, Ca

• Worked with each client individually to identify their needs and provide exceptional customer service• Maximized sales in a fast-paced and pressured environment to meet daily sales per hour targets• Responsible for overseeing cash desk management and operations

Vancouver, Bc, Ca

• Motivated, coached and provided regular feedback to drive a successful business in a fast-paced and pressured environment.• Creatively overcame any obstacles to maximize sales and exceed weekly targets. Trained existing and new employees by providing them the necessary tools to succeed in their roles.• Sourced and hired candidates to create a talent pipeline.• Developed a clientele of loyal customers and solved any customer service opportunities.

Vancouver, Bc, Ca

• Experienced manager and sales development professional who oversaw the Inbound Sales Development Team for the Americas.• Partnered with Content Marketing, Demand Generation and Growth stakeholders to help improve lead and demand generation efforts.• Observed, coached and developed a world-class team of SDRs on sales processes, effective prospecting techniques and methodology.• Managed weekly team and individual meetings to shadow calls, discuss initiatives, performance, successes/challenges and personal development. • Motivated and inspired the team to create a winning culture and exceed both for personal and team targets.• Led by example with personal quarterly contributions to the sales funnel.• Communicated closely with the extended leadership team to surface any trends or concerns stemming from potential customers or the team.• Supported special projects focused on lead development and lead qualification. This included project managing the implementation of an online chat software and consequently hiring and managing a new team to qualify leads through this platform.• Screened, interviewed, hired and onboarded top talent for the regional SDR team.

Southfield, Mi, Us

• Sales manager for the art gallery onboard cruise ships with strong public speaking skills and the ability to conduct educational seminars/sales presentations for potential collectors.• Managed the retail art gallery onboard to actively enrich the art program through art auctions, supplemental lectures, gallery exhibitions, and other events.• Partnered with the Auctioneer in developing and executing a comprehensive marketing plan designed to generate awareness and interest among guests.• Oversaw the logistical and financial aspects of the shipboard program.• Maintaining accurate and full inventory of all artwork and marketing collateral• Cultivated business relationships with other shipboard concessionaires for cross promotions to maximize sales.• Managed team and daily performance of Art Associates and Art Stewards with regular training sessions, daily observation, coaching and motivating.• Engage with and provided excellent customer service to all guests and clients.

Bachelor’S Degree, Art History And Anthropology

Level 2 Diploma, Wine Steward/Sommelier

Level 1 Diploma, Wine Steward/Sommelier

Intensive Sales, Public Speaking And Fine Art Training