Chia-Ying (Sandy) Chen Email & Phone Number

Taiwan

Taiwan

Taoyuan City, Taiwan

• Taught students in elementary and junior high school with enjoyable activities designed using interactive e-boards, flashcards, and other related teaching materials.• Developed lesson plans in line with the course objective.• Communicated with parents about their children’s learning process and outcome and gave advice to them in order to have them accompany their children in their journey of learning.• Supported with organizing activities (e.g. Halloween, Christmas…) and administrative work by using Excel to organize the teaching syllabus and other ad hoc tasks assigned by the supervisors.Note: Sep. 2022-Jun. 2023 Part-timePrepared for applying master degree and studying Employment Services Certificate.Got the credential on August 2023.

New Taipei City, Taiwan

• Dealt with inquiries and gave advice around 6,000 employees in person, via email and phone related to Labour Law and company policies, excelling in customer-oriented skills.• Trained and supported colleagues in Czech, Vietnam, and Mexico on how to use the attendance system (PeopleSoft) to help evaluate and familiarize the system.• Paid detailed attention to attendance management related to compensation by using Excel and cooperated with the payroll team before the payroll process to ensure the calculation was accurate.• Executed leave without paid process in person by answering all the inquiries, explaining in logical and organized ways for the sophisticated process. (Parental leave, military leave, and others)

Taipei, Taiwan

• Supported with evaluating applicants’ resumes by using the recruitment platform (104) and organized hard copy resumes in chronological order and positions as references for the future.• Updated daily attendance records and computed employees’ annual leave by using Excel to have the supervisor as a reference for the payroll calculation and see if any exceptional trend happened.• Assisted and implemented onboarding and resigned employees process, performance development review, and internal auditing from the headquarters to ensure the documents from the HR department were organized and accurate.• Provided required personnel information from other sectors on time.

Master Of Science - Ms, Global Human Resource Management, Merit

Activities and Societies: Newcastle University Taiwanese Society [Secretary] NCL+ Award_Extra-Curricular Activities: - Took part.

Bachelor Of Arts - Ba, Department Of Applied English

Activities and Societies: Basketball Team in Department of Applied English ［Captain］