Chi Bingting Email & Phone Number

中国 上海

Shanghai

Shanghai

Shanghai

Team & Project Leader－Founded the first Events Team in Retail Store which now is learned by all 10 stores in China; Design and implement the first store based training project on customer service which now is learned by the market; developed 2 team leaders, 2 project leaders and 30+ workshop presenters.* Set up Team & Project vision, goal, strategies and action plan.* Recruit team members, communicate and coordinate with market support team, managers, store function teams and solve problems to implement the plan and drive results.* Follow up the process, ask for feedbacks and revise plan accordingly. * Develop team members, potential team leaders and project leaders, observe and give feedbacks.* Execute Events and Workshops in Apple Store, promote Events, work with vendors to set up audio and video equipments, communicate and go through process with artists, recap Events and share them in the market.Facilitator & T3- Joined Global Guest Trainer Program for two years, which picked 30+ trainers from 30000+ retail employee. Trained 800+ new Apple employees in Shanghai, Beijing and Chengdu. Attend Facilitation skill training twice in Apple Campus, Cupertino.* As key member, lead the team to deliver high quality training on company history, product knowledge and customer service skill.* Manage training materials, set up logistics, confirm schedule, venue and communicate with support team.* Design training courses and materials, train the trainer on facilitation and presentation skills.Mentor - The most respected mentor in mentor team, focus on people.* Focus on colleagues’ work and development by making connection to them, working as role model, celebrating their success and getting them inspired.

Hangzhou

Lead a program on data filtering, such as telephone number checking technical, on existing Alibaba leads system so that Sales team would have more efficient leads.