● Detail reviewed various technical documents including but not limited to loan applications, final closing disclosures, and title documents, checking for accuracy and data completion, while identifying potential processing issues.● Managed communication between notaries and closers, as well as borrowers and internal/outside lenders, to facilitate timely document completions, maintaining high levels of privacy and ensuring quality relationships with borrowers and loan officers were upheld.● Participated in full-cycle loan processing, tasks included: verifying funds and state-specific documents were acquired, managing timely disbursement timelines of loan packages and addressing and clearing vesting and title exceptions.● Working knowledge of Title and Recording in all 50 states.● Lead organizational efforts for two company audits, managing document requests and providing requested support. ● Trained and mentored new hires in practices and procedures of real estate title and settlement processes as well as in Ravenswood's policies.

● Communicated with realtors, landlords, agents, condo associations, property management companies, and owners to make certain all deals were completed smoothly and successfully in a time-sensitive manner.● Processed applications from initial receipt and review to lease drafting and execution.● Obtained and analyzed credit and income documents and conducted landlord, employment, and independent verifications as necessary.●Updated database with over 4,000 active and constantly evolving listings as well as maintained exclusive listings on the MLS.●Daily use of Docusign, Excel, Google Docs, Quickbooks, and Adobe DC.●Effectively completed diverse and variable administrative, office management, receptionist, and customer service tasks for the owner and agents as appropriate.

● Provide support to the loan officer and underwriter teams by ensuring the timely, judicious and accurate processing of mortgages● Ensure compliance with company policies, underwriting guidelines, and lending-program requirements.● Communicate with realtors, account executives, mortgage brokers, and attorneys to make certain all closings are conducted smoothly and successfully in a time-sensitive manner.● Review surveys, inspections, insurance certificates, closing protection letters, wiring instructions, and sales contracts for accuracy in a timely manner to ensure closings are not delayed.● Schedule closings with all parties, and monitoring, updating and assigning loans in closing database.

● Responsible for initial receipt and preliminary guideline review of paperless file, as well as verifying, compiling, and typing additional application information into the upfront system.● Communicated loan processing stages and statuses to the third party brokers, internal account executives and underwriters.● Prioritized and granted loans into a rush process based on a multitude of varying factors.● Planned, directed, and coordinated workload to efficiently meet production requirements.● Worked with sales team and upper management to enhance processes and deliver improved customer experience.● Lead Team of 10+ setup specialists, assigned tasks, and coordinated schedules and time-off requests.

● Requested and gathered applicant credit reports, applications, and property appraisals, as well as uploaded and properly categorized loan docs into a paperless file system.● Verified, compiled and typed application information into the upfront system.● Updated mortgage loan originator licenses from NMLS Registry onto internal data system, including updating broker information in the company's database.

● Verified accuracy of borrower information and completed verbal verification of employment.● Created required state and federal compliance disclosures for all loans.● Purged and audited denied, canceled, and withdrawn files for Wholesale Regulatory Compliance.● Reviewed residential loan application file to verify that data was complete, then updated data as necessary in the upfront system.● Assigned conditions to appropriate underwriter based on loan type and underwriter requirements.