Chi Chau Email & Phone Number

San Diego, Ca, Us

• Craft-level bartending in high-volume restaurant with emphasis on customer engagement, efficient operations, and team collaboration • Promotes positive guests experiences through rapport building, active listening, and providing exceptional service • Extensive product knowledge of spirits, refined craft technique, and proven flexibility and reliability

• Actively developed client-relationships through rapport bartending for regular, return business
• Consistently created welcoming environment and provided social opportunities for cross-communication
• Managed bar inventory, upkeep, maintenance, sales, security, events, marketing, and more.

Greater San Diego Area

• Recruited Registered Nurses to fulfill contract work for hospitals nationwide by sourcing through leads, referrals, social media, etc.• Guaranteed thorough on-boarding process through phone screening, interviews, new hire compliance, orientation, and placement

San Diego County, California, United States

• Exemplified the highest standards of effective communication between interpersonal relationships regarding business management, sales training, and more.
• Lead team cohesion and store management between five stores within San Diego, CA and Littleton, CO
• Drove district profits through effective sales generation, margin control, expense management, inventory management, visual merchandising, loss prevention, training, and customer service.

Key Achievements:
• Encinitas, CA location awarded for best performance in YTD earnings and margin

Jacksonville, Florida Area

• Consistently acquired budget goals through securing customer relations and product sales • Ensured district-wide store execution and harmonization of operational consistency• Three times promoted within first year of employment Key Achievements:• Personal highest daily record sales volume: $29,000• Ranked #6 YTD in sales performance out of 56 associates for 2012, #5 for 2013• Celebrated as Moment of Truth Manager in 2012 for providing unparalleled guest services

Atlanta, Ga

• Directed a team of 8-12 employees. Efficient in hiring, training, scheduling, and coaching• Executed operational compliance in regards to marketing, merchandising, and inventory control • Responsible for innovating profitable operational conversions in several high-volume locations Key Achievements: Atlanta, GA – Perimeter Mall• Customer survey satisfaction rate at 96%: 1st in District and Top 25 in Region • Responsible for 2nd highest-volume store in Atlanta; 2 million dollars of yearly revenue• Successfully sponsored and hosted shopping event for the Make-A-Wish FoundationAtlanta, GA – Buckhead • Store ranked #1 in district YTD: only store in district to rank within top 500 in company for 2011• Improved store rank to 800th from original 3800th out of 4400 stores for 2011 • Performed operational conversion to reduce inventory shrink to 0.13% from 0.35% Atlanta, GA – Lenox Square • Accepted out-of-state promotion to provide optimal support for Atlanta's highest-revenue location • Developed upper-level leadership: Trained new managers on operational and behavioral competencies• Accrued 2.5 million dollars of yearly revenue; Managed 1 million dollars of rotating inventory Rochester, MN – Apache Mall • Qualified for three promotions through sales consistency and distinguished leadership abilities

Education record

Associate Of Arts (A.A.)

Bachelor Of Science - Bs, Marketing/Marketing Management, General