Chichi Osafele

Chichi Osafele Email and Phone Number

Customer Success Manager/Grant Analyst| Procurement Officer|Administrative Assistant @ STUDY INSIGHT
Chichi Osafele's Location
Lagos Mainland, Lagos State, Nigeria, Nigeria
About Chichi Osafele

With over 2 years of experience in providing high-level administrative support, I am a dedicated and detail-oriented professional. Skilled in managing schedules, coordinating meetings, handling communications, and maintaining organized office environments, I ensure smooth and efficient operations. My expertise extends to using various office software, including Microsoft Office Suites, and database systems, to streamline processes and support team goals.I thrive in fast-paced environments, am adept at multitasking, and pride myself on my ability to meet deadlines while delivering high-quality work. My excellent interpersonal and communication skills allow me to liaise effectively with colleagues, clients, and management. Whether managing travel arrangements, creating reports, or assisting in project coordination, I am committed to enhancing productivity and providing top-notch administrative support.

Chichi Osafele's Current Company Details
STUDY INSIGHT

Study Insight

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Customer Success Manager/Grant Analyst| Procurement Officer|Administrative Assistant
Chichi Osafele Work Experience Details
  • Study Insight
    Administrative Assistant
    Study Insight Apr 2022 - Present
    Lagos State, Nigeria
  • Masachusetts Department Of Early Education & Care
    Grant Analyst/Customer Success Manager
    Masachusetts Department Of Early Education & Care Feb 2022 - Jul 2022
    Usa, Massachusetts
    • Assist in reviewing, analyzing and evaluating the grants budget processes.• Utilized Sales force software program to produce multi technical report.• Building trust with the reviewers, and helping them with their application process.• Ensures all application submitted are eligible for funding under the grant guidance.• Provide excellent services to reviewers via emails and phones.
  • Dezignloft Limited
    Customer Satisfaction Manager
    Dezignloft Limited Aug 2021 - Jan 2022
    Lagos, Nigeria
    • Provision of face-to faces customer services• Building customer loyalty, critical thinking, skills and complaint resolution.• Answered 20+ emails inquire daily• Achieved a 25% above average retention rate on customers.• Greeting customers, handling face to face esquires.• Delivered a personalized, positive customer experience through various forms of contactEmail support Inbound telephone supportWeb-based chat supportEmail Support, Answered over 40+emails enquires daily.• Provision of face-to face customer services.• Building customer loyalty, critical thinking, skills and complaint resolution.• Achieved a 75% above average retention rate on customers.• Greeting customers, handling face to face enquires.
  • O'Johncuisine
    Procurement Officer
    O'Johncuisine Mar 2020 - Aug 2021
    Lagos, Nigeria
    KEY ACHIEVEMENT:Introduced competitive suppliers that reduced cost by 35%• Estimate and establish cost parameters and budgets for purchases.• Create and maintain good relationships with vendors/suppliers.• Maintain records of purchases, pricing, and other important data.• Certify that all HSE procedures and processes are adhered to in the procurement process.• Ensured all materials are available at required times (in line with schedule)• Ensured that materials in the store are kept in good storage conditions.• Resolved incidents/issues with vendors.• Send daily report of activities to the manager.
  • Nysc
    Teacher, Govt. Sec. School, Jibam, Plateau (Nysc)
    Nysc Nov 2019 - Feb 2020
    Nigeria
    KEY ACHIEVEMENTS: Organized the first excursion for the school to visit the LG secretariat, House of Assembly & government house. Also, organized HSE training for the students.• Ensured excellence in lecture delivery to students on Christian religious studies and Government.• Prepared creative lesson note that was easy for students to understand.• Prepared correspondence on behalf of the principal and carry out other administrative duties that were assigned to me.

Chichi Osafele Education Details

Frequently Asked Questions about Chichi Osafele

What company does Chichi Osafele work for?

Chichi Osafele works for Study Insight

What is Chichi Osafele's role at the current company?

Chichi Osafele's current role is Customer Success Manager/Grant Analyst| Procurement Officer|Administrative Assistant.

What schools did Chichi Osafele attend?

Chichi Osafele attended Delta State University.

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