Chichi Osafele Email & Phone Number

Lagos State, Nigeria

Usa, Massachusetts

• Assist in reviewing, analyzing and evaluating the grants budget processes.• Utilized Sales force software program to produce multi technical report.• Building trust with the reviewers, and helping them with their application process.• Ensures all application submitted are eligible for funding under the grant guidance.• Provide excellent services to reviewers via emails and phones.

Lagos, Nigeria

• Provision of face-to faces customer services• Building customer loyalty, critical thinking, skills and complaint resolution.• Answered 20+ emails inquire daily• Achieved a 25% above average retention rate on customers.• Greeting customers, handling face to face esquires.• Delivered a personalized, positive customer experience through various forms of contactEmail support Inbound telephone supportWeb-based chat supportEmail Support, Answered over 40+emails enquires daily.• Provision of face-to face customer services.• Building customer loyalty, critical thinking, skills and complaint resolution.• Achieved a 75% above average retention rate on customers.• Greeting customers, handling face to face enquires.

Lagos, Nigeria

KEY ACHIEVEMENT:Introduced competitive suppliers that reduced cost by 35%• Estimate and establish cost parameters and budgets for purchases.• Create and maintain good relationships with vendors/suppliers.• Maintain records of purchases, pricing, and other important data.• Certify that all HSE procedures and processes are adhered to in the procurement process.• Ensured all materials are available at required times (in line with schedule)• Ensured that materials in the store are kept in good storage conditions.• Resolved incidents/issues with vendors.• Send daily report of activities to the manager.

Nigeria

KEY ACHIEVEMENTS: Organized the first excursion for the school to visit the LG secretariat, House of Assembly & government house. Also, organized HSE training for the students.• Ensured excellence in lecture delivery to students on Christian religious studies and Government.• Prepared creative lesson note that was easy for students to understand.• Prepared correspondence on behalf of the principal and carry out other administrative duties that were assigned to me.