• Vocal Coach: Partner with students to set and achieve personalized vocal goals, fostering growth in vocal range and confidence.• Instruction & Development: Implement student centered, body-first singing techniques, achieving noticeable results from the first lesson.• Continuous Improvement: Lead students through vocal exercises, providing targeted, constructive feedback that drives ongoing progress and mastery of vocal skills.• Keynote Speaker-Singer: Deliver engaging keynote concerts that combine education and entertainment, aligning with organizational goals and resonating with diverse audiences.• Cultural Advocacy: Secured a major grant to produce and perform works by marginalized classical composers, expanding cultural representation and awareness in the arts.• Project Management: Oversee the entire performance lifecycle from concept development to execution, achieving project objective and ensuring collaboration across teams

• Over 14 years of experience coaching and mentoring individuals to overcome personal challenges and achieve significant life goals.• Empower others to unlock their potential and grow in areas such as personal development and overall well-being.• Provided guidance, accountability, and structured goal setting in-person and over the phone to support personal transformation.• Helped individuals cultivate healthier habits and develop strategies for long-term wellness and fulfillment.

• Performance, Presentation & Relationship Building: Prepared and delivered impactful performances and presentations to national and international audiences, cultivating relationships with stakeholders across diverse cultures and backgrounds.• Training & Study: Received extensive vocal training and was invited to study with world-renowned singer. • Project Management: Managed all aspects of various projects, including administrative tasks, marketing, public relations, sales, operations, and finances, ensuring seamless execution and successful outcomes.• Fundraising & Event Management: - Concert Fundraising: Proactively organized and executed a fundraising concert, raising $900 for a charitable organization. - Educational Fundraising: Led three fundraising concerts, successfully securing over $7K to support educational initiatives.• Awards & Recognition: Honored with the African Jewel Award for inspiring young African women through exceptional contributions to the arts and community.

• Managed DOJ service contracts, extended performance periods, allocated funds, and terminated contracts.• Resolved vendor invoice issues, ensuring timely claim releases.• Analyzed vendor proposals, creating comparison spreadsheets for cost-effective procurement decisions.• Received multiple accolades for producing high-quality work.

• Customer Engagement: Managed an e-commerce store and pet-sitting services, delivering high quality customer experiences.• Achieved 100% positive Google reviews, cultivating strong customer loyalty and driving repeat business.• Service Enhancement: Developed and implemented strategies to continuously improve service quality and exceed client expectations.• Relationship Management: Built and maintained strategic client relationships, contributing to business growth and enhanced customer engagement.• Business Growth: Expanded the customer base from zero to 17 clients, securing ongoing engagements and repeat clients through personalized service and relationship management.

• Awarded for excellent customer service, supporting business goals through efficient practices.• Exceeded 2-day SLA for email inquiries, ensuring quick and effective customer support.• Built strong vendor and stakeholder relationships, enhancing project execution and collaboration.• Delivered weekly training to 1,000 new hires, managing logistics and facility tours.