Jared Palma Email & Phone Number

Rochester, New York Area

Rochester, New York Area

Persuaded customers into buying cell phones and plan changes. Accessed POS systems to handle cash and card transactions.

Pittsford, Ny

Worked as technical support for a confidential client • Made outbound calls to customers who needed technical assistance• Took incoming calls to troubleshoot any issues with products• Provided excellent customer service• Took notes to document any troubleshooting done

Jefferson Road, Rochester, Ny

Worked as a technical support agent for AT&T U-Verse• Made outbound calls and took inbound calls to check up on customer’s services to see if they were working properly• Troubleshot any issues customer’s may have had with their services• Provided excellent customer service

Worked as a kennel attendant, maintaining the general cleanliness of the hospital and facilities• Maintained cleanliness and overall appearance of hospital during operating hours• Stocked supplies when needed• Mopped and vacuumed nightly• Assisted in restraint and treatments of patients• Cleaned kennels as needed• Cleaned all surfaces daily• Maintained all maintenance aspects of the hospital such as minor electrical, plumbing, and various random projects assigned• Took out all garbage and recyclables nightly

Irondequoit, Ny

Worked in the warehouse keeping stock count, stocking shelves, and unloaded trucks • Maintained organization of the warehouse shelves • Helped unload trucks of freight • Stocked shelves with appropriate stock • Loaded larger items into customer’s cars or trucks • Assisted customers in finding specific items off of sometimes very vague descriptions

3010 Winton Road

Worked as a dishwasher, and fill in cook when needed • Maintained clean, sanitary stock of dishes, cups, and utensils • Maintained a clean, sanitary work area and ensured safe storage of dishes and related supplies • Removed garbage whenever needed • Assisted line cooks with various tasks including: plating, cooking, and cleaning

The Mall At Greece Ridge

Worked with staff moving stores in and out of the mall seasonally as well as worked as a sale associate providing excellent customer service • Worked with individuals assisting them with locating items within the store• Assisted customers with ideas about of putting together a full costume • Stocked shelves and walls with product to maintain a wide selection for our customers

High School, Culinary, Environmental Sciences

I attended here for two semesters, taking courses I wanted to take to better help my field of studies for veterinary school.

Regents Diploma, Culinary Arts/Chef Training

Activities and Societies: Rugby, Hacky-Sack club