Coordinate customer collaboration meetings & shopper-experience focus groupsManages facility, scheduling, team calendar, deliveries, product & equipment logisticsManages/Updates communication of operational guidelines and policiesDesigned and maintain SharePoint site and upload all content Manages POs, Direct Pay invoices, department budgets and expenses

• Create weekly & daily Master schedule of 80 to150 employees at the WOCC attraction• Keep track of labor hours in lieu of daily attendance goals • Coordinate and update calendars of executive tours and private tours at corporate & attraction• Train and assess new ambassador guides • Write training manuals, operational guidelines and safety regulations documents.• Aid Executive Guest Services and the Chairman’s office with inventory, expense reports, gifts distribution and special requests.• Orchestrate team meetings, teamwork activities & volunteer rallies Software currently using: Word, Excel, PowerPoint, SharePoint, Outlook and Gateway/Galaxy