✨ Stop Worrying About Your Disorganized Emails✨ With over 5 years of solid experience as an executive virtual assistant, I have not once left a disorganized email-box the same way I met it.While managing your emails, I carefully move them into the labels that suit each email after creating labels accordingly.My expertise in providing executive and administrative support to top and busty executives has taken me across various industries like real estate, hospitality, finance, insurance, etc.My skills and services are outstanding as I offer them with a blend of expertise, experience, and my passion for helping others.Below are My Skills:⭐ Time Management.⭐ Email Management.⭐ Executive Calendar Management.⭐ Data Entry.⭐ Word Processing.⭐ File Management.⭐ Meeting Scheduling/ Event Planning.⭐ Administrative Support.⭐ Executive Support.With these services, replace slow productivity with streamlined and swift work flow in your organization.I am also an experienced customer service representative who has over 4 years of solid customer service experience, providing professional customer service that has curbed the rate of irate customers in organizations where I've worked for.As an expert complaint manager, the most effective way to manage customer complaints is by empathizing with them, and not just creating complaint tickets alone.Yes, customers need a place where they're comfortable to speak about their concerns, and I am that safe place when it comes to showing empathy, actively listening to their complaints, taking feedback, responding to inquiries, processing orders, etc.If you're ready to improve the rate of customer satisfaction in your company, kindly send a DM to connect with me or send an email via ✉️ deraaorji112@gmail.comI would love to connect and explore the opportunities in your space in exchange for the experience under my belt.Best regards,Chidera Cynthia
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Executive AssistantTiger Foods Limited Oct 2023 - Feb 2024 -
Executive Virtual AssistantLislingeriez N Briefs Nov 2021 - Feb 2024Provided administrative support to multiple departments, including scheduling meetings, managing calendars, and handling correspondence.Assisted in preparing and editing documents, presentations, and reports for internal and external distribution.Coordinated travel arrangements and accommodations for employees, guests, and clients.Processed expense reports, invoices, and reimbursements, maintaining accurate financial records.Supported C-suite executives in scheduling meetings, coordinating travel arrangements, and managing expense reports, resulting in improved efficiency and time management.Implemented and maintained organized filing systems, resulting in easy access to critical documents and information and contributing to smoother workflow processes. -
Customer Service RepresentativeBernard Palm Sep 2019 - Oct 2023NigeriaDemonstrated comprehensive product knowledge to assist customers with product selection, troubleshooting, and usage guidance.Handled escalated customer concerns with professionalism and diplomacy, achieving resolution and ensuring customer satisfaction.Collaborated with cross-functional teams to address complex customer issues and improve service processes.Utilized CRM software to document customer interactions, track inquiries, and maintain accurate records.Met and exceeded performance metrics, including average handling time, first call resolution, and customer satisfaction scores.Provided exemplary customer service via phone, email, and live chat to resolve inquiries, issues, and complaints promptly and courteously.
Chidera Cynthia Education Details
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Alvan Ikoku CollegePolitical Science And Government
Frequently Asked Questions about Chidera Cynthia
What is Chidera Cynthia's role at the current company?
Chidera Cynthia's current role is Executive Administrative Virtual Assistant| Email and Calendar Management| Customer Service Representative| Complaint Management| Phone Support, Email and Online Chat Support.
What schools did Chidera Cynthia attend?
Chidera Cynthia attended Alvan Ikoku College.
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Chidera Felix
Nutrition Consultant, Food Scientist At New Greenland Specialist HospitalKano State, Nigeria -
Chidera Uzoigwe
Software Engineer || Java || Spring Boot || First Class Computer And Robotics Graduate|| I-Si 24 Scholar || Headstarter-Ai Software Engineering Fellow || Artificial Intelligence Researcher || Scrabble PlayerLagos State, Nigeria -
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