specialized in automating and digitalizing financial services to a cloud based CRM. • Collaborate with all levels of stakeholders affiliate to elicit requirements, identify business processes, gap-analysis, map them out for the (As-Is and To-Be), and validate with stakeholders to ensure process is fully captured.• Produced Business Requirement Documentation and the Functional Design Documentation.• Working with Product owner to prioritize and manage requirements.• Attend and facilitate daily stand-ups, product backlog refinement, sprint planning, manage product backlog, attend sprint demo, and sprint retrospective. • Developed wireframes to aid the development of software solutions. • Break Epics into manageable user stories, set acceptance criteria which would aid to write test scripts. • Developed and support change request within BAU and work closely with all stakeholders to troubleshoot BAU related issues.• Collaborate with all stakeholders to capture requirements and translate request to the relevant stakeholder.• Developed process flows to automate business workflows.• Carried out UAT with business users and helped testers to validate requirements and all defects

• Maximized communication and transparency between clients, internal departments, and stakeholders.• Enhanced project transparency and accountability with rigorous evaluation and record-keeping.• Maintained project schedules by managing deadlines and adjusting workflows to suit.• Communicated project progress and challenges to stakeholders for appropriate decision-making.• Prioritized issues and QA resources to ensure timely and quality deliverables.• Analysed the data and reports, detecting and correcting deviations from project goals.• Identified and developed solutions to curb risks to project implementation.• Directed resources and activities towards achieving client requirements.

Environment ,Governance, Climate change, peace and security• Review past and current environmental events to collate all necessary data and information.• Formulated and implemented long-range plans for environmental programmes.• Managed development, design, and execution of energy conservation projects.• Performed environmental site assessments and provided remediation recommendations.• Applied in-situ management techniques to carry out conservation plans and support goal achievement in target areas.• Maximized natural resource conservation outcomes by providing farmers with financial and technical assistance programs reinforcing conservation activities.