Chidera O. Email & Phone Number

-Collaborated with healthcare professionals, caregivers, and community organizations to coordinate comprehensive care plans tailored to meet the unique needs of disabled and non-mobile clients.-Implemented effective scheduling strategies to optimize staff coverage and accommodate patient needs, resulting in improved efficiency and patient satisfaction.-Oversaw day-to-day operations of a healthcare office catering to disabled and non-mobile clients, ensuring smooth functioning of administrative and clinical activities.-Aid in implementing treatments, training programs, and developmental/behavioral plans.

Brooklyn, New York, Us

An instructional program designed to launch tech careers through hands on training, internships, and microwork projects. The program is centered on CompTIA’s A+ and ITF+, & Google IT Support certifications. •Hardware: Components and devices including cables, storage devices, printers, computers, laptops, routers, and switches •Software: Troubleshoot PC and mobile device issues including application security support •Operating Systems: Install and support Windows OS, Linux, and Mac OS •Networking: Familiar with TCP and UDP ports, protocols, and their purposes and common network devices•Security: Identify and protect against vulnerabilities for devices and their network connections and implement security best practices •Mobile Devices: Configure laptops and other mobile devices •Virtualization and Cloud Computing: Knowledge of common cloud models and cloud computing concepts and virtualization concepts

Brooklyn, New York, Us

Information Technology Trainee Instructional program designed to launch tech careers through hands on training, internships, and micro work projects. The program is centered on CompTIA’s A+ and ITF+, & Google IT Support certifications.

Brooklyn, New York, Us

Instructional program designed to launch tech careers through hands on training, internships, and microwork projects. The program is centered on CompTIA’s A+ and ITF+, & Google IT Support certifications.

Camp Hill, Pa, Us

•Account Management: Demonstrated expertise in managing and meticulously maintaining customer accounts, meticulously recording and updating account information to ensure accuracy and compliance with industry standards.•Customer Resolution Excellence: Proficiently addressed customer inquiries and concerns through various communication channels, including written correspondence, telephone calls, and virtual communication platforms, ensuring customer satisfaction and problem resolution.•Financial Monitoring and Reporting: Oversaw the regular monitoring of weekly, monthly, and quarterly reports to verify and confirm payments from a diverse array of stakeholders, including clients, insurance companies, and healthcare facilities, thereby upholding financial transparency and accuracy.•Process Optimization: Actively contributed to process improvement initiatives, streamlining billing procedures and enhancing efficiency, resulting in improved service delivery and customer satisfaction.

Pittsburgh, Pa, Us

•Strategic Financial Advisor: Provided comprehensive financial advisory services to the University President, Vice-President, and the Executive Branch staff.•Budgetary Strategy and Coordination: Spearheaded the formulation and execution of annual budget submissions, overseeing allocations of general funds, and spearheading financial strategies for special projects on behalf of the Student Association.•Financial Governance Compliance: Ensured strict adherence to the University's financial regulations and policies, managing deposits and withdrawals to facilitate the seamless daily operations of the Student Association.•Financial Stewardship: Actively managed financial resources to optimize funding utilization, promoting fiscal responsibility and efficiency.•Cross-Functional Collaboration: Collaborated with various departments to align financial strategies with institutional objectives, fostering financial sustainability and growth.

Overland Park, Kansas, Us

•Demand Optimization: Assessed inventory levels and delivery requirements to strategically align with customer demands, ensuring efficient stock management and product availability.•Sales Performance Excellence: Demonstrated a remarkable ability to consistently surpass monthly sales targets by effectively promoting the advantages of our products and successfully enrolling new clients.•Customer-Centric Service: Provided exceptional customer assistance by facilitating purchases, assisting customers in locating items, and guiding them through the enrollment process for our reward programs, enhancing overall customer satisfaction and loyalty.•Inventory Management: Played a pivotal role in assisting customers in locating products, efficiently utilizing the store's system to track merchandise at other locations, ensuring a seamless shopping experience.•Retail Efficiency: Proficiently managed pricing, item scanning, discount application, and receipt generation, ensuring accurate and swift customer checkout processes while maintaining pricing accuracy.

Bethesda, Maryland, Us

•Financial Records Oversight: Implemented rigorous financial record auditing processes to ensure the accuracy and integrity of the hotel's financial records.•Discrepancy Resolution: Diligently identified, researched, rectified, and reported discrepancies across various financial transactions, including direct bill payments, credit card payments, cash receipts, and cash deposits, upholding the hotel's financial precision.•Event Planning Expertise: Provided exceptional customer service by assisting clients in planning and organizing special events, including weddings and business conferences, offering a seamless and memorable experience.•Guest Registration and Reservation Management: Proficiently managed the guest registration process, including overseeing reservations, ensuring seamless check-in and check-out procedures, and maintaining guest records, enhancing the overall guest experience and satisfaction.•Operational Efficiency: Contributed to the hotel's operational efficiency by streamlining reception processes and maintaining a high standard of service, resulting in improved guest satisfaction and loyalty.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Business Administration - Bba, International Business

Business Administration And Management, General