Seasoned Project Program Manager with over 10 years of experience leading complex, cross-functional initiatives within SaaS/PaaS product development environments. Proven track record of driving strategic vision, aligning cross-functional teams, and ensuring the successful delivery of technical programs across global organizations. Expertise in managing the software development lifecycle using Lean and Agile methodologies, with a strong focus on fostering collaboration, innovation, and organizational change. Exceptional communication and relationship-building skills, coupled with a service-oriented mindset that prioritizes customer success and business goals.Achievements Successfully led the cross-functional execution of a key Marketing Cloud initiative, resulting in a 25% improvement in program delivery time and alignment with strategic business goals.Developed and implemented a program structure that streamlined communication and decision-making processes across multiple teams, leading to a 30% reduction in project delays.Recognized for outstanding leadership and strategic vision, driving organizational change and fostering a culture of innovation and continuous improvement within the Product & Technology teams.