Chidimma Okeke Email and Phone Number
Hello... Thank you for checking out my profileMy name is Chidinma, a proactive and result-oriented customer service and social media manager with over 5 years of active working experience.Well versed in Customer value chain management and passionate about Customer Service and Revenue Growth.As a virtual assistant and graphics designer, I help clients from different parts of the world take off their burdens and make them achieve their goals and tasks faster by managing and organizing their emails, customer and chat support, scheduling of appointments and illustrating concepts by designing examples of art arrangement, size, type size and style for their businesses. I am also a Social Media Manager, I can effectively create and manage social media campaigns, monitor engagement and analyze data. I perform excellently at social media management, with a specialty in Emails, Facebook inboxes, WhatsApp, Instagram, LinkedIn and Tiktok.I am quickly growing and also loving the marketing space and I long for more opportunities to advance in it so as to help brands showcase their business and generate revenues.Looking forward to working with you.You can reach me via chidimma1492017@gmail.com
Remo Start
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Social Media ManagerRemo Start Dec 2022 - PresentRunning company social media advertising campaigns.• Formulating high-quality novel written and visual content for each social media campaign.• Building a social media presence by maintaining a solid online presence.• Monitoring the company's brand on social media.• Building brand awareness by engaging relevant influencers.• Managing our online communities to ensure respectful and appropriate engagement.• Responding to comments on each of our accounts.•Creating engaging contents for Remostart blogs.• Overseeing customer service provided via social media.• Analyzing data to determine whether social media campaigns have achieved their objectives.
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Social Media ManagerRemo Start Jul 2022 - PresentEngland, United Kingdom• Running company social media advertising campaigns.• Formulating high-quality novel written and visual content for each social media campaign.• Building a social media presence by maintaining a solid online presence.• Monitoring the company's brand on social media.• Building brand awareness by engaging relevant influencers.• Managing our online communities to ensure respectful and appropriate engagement.• Responding to comments on each of our accounts.• Overseeing customer service provided via social media.• Analyzing data to determine whether social media campaigns have achieved their objectives.
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Customer Service RepresentativeLivinco Group Sep 2020 - Jul 2021Lagos, Nigeria• Maintaining a positive, empathetic, and professional attitude toward customers at all times.• Responding promptly to customer inquiries.• Communicating with customers through various channels.• Acknowledging and resolving customer complaints.• Knowing our products inside and out so that you can answer questions.• Processing orders, forms, applications, and requests.• Keeping records of customer interactions, transactions, comments, and complaints.• Communicating and coordinating with colleagues as necessary.• Providing feedback on the efficiency of the customer service process.• Managing a team of junior customer service representatives.• Ensure customer satisfaction and provide professional customer support.
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Customer Service AssistantFirst City Monument Bank Limited Jan 2016 - Jan 2017Ekwulobia Anambra• Maintaining a positive, empathetic, and professional attitude toward customers at all times.• Responding promptly to customer inquiries.• Communicating with customers through various channels.• Acknowledging and resolving customer complaints.• Knowing our products inside and out so that you can answer questions.• Processing orders, forms, applications, and requests.• Keeping records of customer interactions, transactions, comments, and complaints.• Communicating and coordinating with colleagues as necessary.• Providing feedback on the efficiency of the customer service process.• Ensure customer satisfaction and provide professional customer support.
Chidimma Okeke Education Details
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Digigirls 3.0Ui/Ux -
Library And Information Science
Frequently Asked Questions about Chidimma Okeke
What company does Chidimma Okeke work for?
Chidimma Okeke works for Remo Start
What is Chidimma Okeke's role at the current company?
Chidimma Okeke's current role is Experienced Virtual Assistant: Social Media/Community Manager. I make Igbo instructional materials with #Canva and #AI tools..
What schools did Chidimma Okeke attend?
Chidimma Okeke attended Digigirls 3.0, The Federal Polytechnic Nekede, Owerri..
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Chidimma Okeke
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Chidimma Okeke
I Am Passionate About Drug Formulation And Tech| Pharm. D Undergraduate| Participant Of Ibm Summer Boot Camp 2019| Volunteer At Shield#Protectthegirlchild 2021 & 2022| Intern @Tiqimage| Member Of Mentee Circle@TiqimageLagos
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