Chidinma Edward

Chidinma Edward Email and Phone Number

Customer Relations Specialist and IT Support and Product Expert @ UXPin
Berlin, DE
Chidinma Edward's Location
Poznan, Wielkopolskie, Poland, Poland
About Chidinma Edward

Central point of customer and internal team carrying out live orders and making sure orders are delivered to customers in a timely manner.Ensuring I address customer's requests, complaints, and issues regarding their orders, provide order status updates, and drive timely resolution on behalf of the customer.Developing close relationships by communicating with customers and escalating any issue relating to my assigned orders.Having a customer-first mindset and exceeding customers' expectations because a happy customer leads to loyal and permanent customers.

Chidinma Edward's Current Company Details
UXPin

Uxpin

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Customer Relations Specialist and IT Support and Product Expert
Berlin, DE
Website:
uxpin.com
Employees:
15
Chidinma Edward Work Experience Details
  • Uxpin
    Customer Relations Specialist And It Support And Product Expert
    Uxpin
    Berlin, De
    View
  • Vonage
    Technical Support Engineer
    Vonage Nov 2023 - Present
    Poland
    View
  • Uxpin
    Customer Relations Specialist/ It Support/ Product Expert
    Uxpin Jan 2023 - Present
    Gdańsk, Pomorskie, Poland
    View
  • Lumen Technologies
    Customer Care Manager
    Lumen Technologies Sep 2022 - Dec 2022
    Poznań, Wielkopolskie, Poland
    Ensuring that agreed services are being correctly delivered to customer and dealing with any issues that may arise.Developing close relationship with customers and communicating order status via weekly work in progress reports, conference calls and emails.Working closely with other teams across the organisation to ensure customers orders are delivered in a timely manner.
    View
  • Active Communications International (Aci Europe)
    Sales Delegate Executive At Aci Europe
    Active Communications International (Aci Europe) Feb 2022 - Aug 2022
    Poland
    Responsible for closing sales with high-level executives and experts attending our conferences.Generating and adding leads to the contacts pipeline and using this pipeline to communicate with delegates through phones and emails.Maintaining permanent relationships with clients across the world from different industries.
    View
  • Mtn
    Customer Service Representative
    Mtn Mar 2019 - Dec 2021
    Lagos, Nigeria
    Taking customer’s call, replying to emails, chat from customers and training new service representative for easy integration.Documenting every customer interaction, processing purchases and returns for record purposes.
    View

Chidinma Edward Education Details

Frequently Asked Questions about Chidinma Edward

What company does Chidinma Edward work for?

Chidinma Edward works for Uxpin

What is Chidinma Edward's role at the current company?

Chidinma Edward's current role is Customer Relations Specialist and IT Support and Product Expert.

What schools did Chidinma Edward attend?

Chidinma Edward attended Uniwersytet Im. Adama Mickiewicza W Poznaniu, The Federal Polytechnic Nekede, Owerri..

Who are Chidinma Edward's colleagues?

Chidinma Edward's colleagues are Sriya Vipin, Natalie Phanphengdy, Jack Behar, Marcin Testerski, Henry C., Аркадий Меньшиков, Monika Jaranowska.

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