Chidinma E Email and Phone Number
Experienced Senior Data Analyst with over 6 years of expertise in transforming complex data into actionable insights to drive decision-making and improve operational efficiency. Skilled in database management, statistical analysis, and predictive modeling, with a proven ability to design and develop innovative dashboards and data-driven strategies across diverse industries, including healthcare and technology.Proficient in SQL, Power BI, Tableau, and advanced analytics techniques to streamline processes, enhance performance metrics, and uncover meaningful trends. Known for collaborative leadership in cross-functional teams, delivering clear, impactful visualizations and reports for executive and stakeholder decision-making.Passionate about leveraging data to optimize business outcomes and guide strategic planning. Adept at using machine learning algorithms for forecasting and fraud detection, and skilled in building relational databases to consolidate disparate data sources.Currently pursuing a Master's in Computer Science with a focus on Business Data Applications, complemented by certifications in Power BI, Google Data Analytics, and AML compliance. Ready to bring strategic data insights and technical expertise to organizations aiming to excel in a competitive, data-driven landscape.
Oracle
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Senior Data AnalystOracle Nov 2022 - PresentAustin, Texas, Us๐น Conduct in-depth analysis and prepare data sets for advanced statistical modeling and decision-making, serving over 200 clients and 15 stakeholders.๐น Extract and compile data from multiple sources, including Snowflake, ensuring seamless integration and data integrity for exploratory and predefined analyses.๐น Develop dynamic Power BI dashboards and custom visualizations to present actionable insights and enhance strategic decision-making.๐น Provide expert consulting to 200+ clients on data modeling and analysis impacts, offering guidance on interdependencies and business outcomes.๐น Identify key trends and patterns in large, complex data sets to drive business growth and uncover optimization opportunities.๐น Create a robust data model using SQL commands, integrating 30+ disparate tables into a relational database for efficient storage and analysis.๐น Design predictive models leveraging regression and machine learning algorithms to forecast call volumes and enrollment trends.๐น Lead strategic analysis initiatives, translating data insights into executive-level recommendations aligned with organizational goals.
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Data AnalystOneplan Consulting Jan 2018 - Oct 2022๐น Transformed large data sets into meaningful insights using ETL processes and advanced data visualization tools like Power BI and Tableau.๐น Designed and implemented analytics dashboards to monitor KPIs, fostering workplace diversity and reducing gender inequality.๐น Conducted exploratory analysis on Medicare claims data, delivering 10+ dashboards that optimized patient payment tracking and performance.๐น Enhanced billing systems by identifying anomalies in healthcare data, reducing fraudulent claims through actionable insights.๐น Created a Power BI data model by ingesting and structuring 40+ data tables from various sources for optimized storage and analysis.๐น Extracted and transformed data from SQL, XML, and Excel sources for integration into SQL Server Datawarehouse using SSIS.๐น Delivered actionable insights into revenue deceleration trends, enabling data-driven strategies that scaled revenue growth.๐น Partnered with cross-functional teams to implement robust analytics processes, improving data accuracy and usability.
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Fraud AnalystGenpact Jan 2016 - Dec 2017New York, Ny, Us๐น Investigated and identified suspicious activity, proactively mitigating risks related to out-of-pattern transactions and fraudulent activities.๐น Handled 50+ daily customer inquiries on issues such as card declines and unrecognized charges, ensuring exceptional customer service.๐น Identified fraud trends by analyzing behavioral data, strengthening risk mitigation strategies for fraud detection.๐น Delivered comprehensive insights into fraud patterns, enabling the design of effective fraud prevention measures.๐น Provided technical training on fraud awareness programs, contributing to improved company-wide compliance.๐น Conducted end-to-end analyses of fraud incidents, leveraging data-driven insights to propose actionable solutions.๐น Collaborated with cross-departmental teams to refine fraud detection protocols, enhancing overall security posture.๐น Resolved customer complaints efficiently by troubleshooting and identifying customized solutions tailored to individual needs. -
Customer Service Tech SupportAmazon Apr 2015 - Dec 2015Seattle, Wa, Us๐น Delivered timely and effective resolutions for 20+ customer technical issues daily using a structured ticketing system.๐น Streamlined customer interactions by updating 500+ accounts with self-service solutions, improving service efficiency.๐น Conducted follow-ups with customers to ensure satisfaction with resolutions, fostering long-term loyalty and trust.๐น Advised customers on appropriate products and services using targeted questioning and needs analysis techniques.๐น Provided troubleshooting solutions, including warranty and replacement processes, while adhering to company policies.๐น Documented procedures and findings, contributing to continuous improvement in customer service operations.๐น Enhanced customer satisfaction through effective communication and technical guidance on product usage.๐น Played an integral role in improving operational efficiency by analyzing customer feedback for service refinement.
Chidinma E Education Details
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Concordia University-WisconsinComputer Science - Information Systems -
Madonna University NigeriaMass Communication/Media Studies
Frequently Asked Questions about Chidinma E
What company does Chidinma E work for?
Chidinma E works for Oracle
What is Chidinma E's role at the current company?
Chidinma E's current role is Senior Data Analyst | Expert in Data Visualization, Predictive Modeling, and Business Intelligence | Driving Data-Driven Decisions Across Industries.
What schools did Chidinma E attend?
Chidinma E attended Concordia University-Wisconsin, Madonna University Nigeria.
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