- Lead the production of individual and team research deliverables (i.e., case studies, tools, research briefs, etc.) to generate strategic insights for C-suite members and senior business leaders at large, global organizations. - Analyze and interpret business problems using root cause analysis, hypothesis generation, survey design, benchmarking, and other qualitative and quantitative methods to develop new research findings.- Collaborate with senior executives, academics, and industry experts to develop original research insights that explore pressing human capital topics.- Received 2023 company-level and practice-level Outstanding Team & Business Impact award for authoring research that attracted the largest webinar attendance in practice history (4,000~ live attendees) and a separate research run featured at 3 of Gartner’s executive conferences (London, Orlando, and Sydney).- Act as a Peer Advisor to newly hired researchers to identify opportunities for development and engagement across the practice.

- Managed a $1.4 million research portfolio consisting of 20 international and domestic clients with a 90% contract retention rate YoY (2021-22). - Scoped, designed, and presented 50 customized market research projects, across quantitative and qualitative methodologies, with actionable insights and strategic recommendations to inform senior leaders’ decision-making related to marketing and strategic positioning.- Collaborated with Hanover’s Client Solutions and Marketing teams to develop long-term relationships and establish and maintain client satisfaction.- Acted as a mentor and coach to entry through senior level research staff on assigned projects.

- Conducted secondary research with minimal oversight to address research questions related to key topics in domestic and international higher education- Analyze and synthesize complex research requests, drawing on publicly available data, secondary source materials, surveys, and other primary sources to develop key insights and actionable recommendations for administrators and leadership at higher education institutions- Wrote client-ready reports and create other various deliverables (e.g., presentations, infographics, data supplements) to communicate findings to different audiences- Took ownership over and effectively manage different phases of a project lifecycle (i.e., research, analysis and synthesis, and creating a polished deliverable)

Served as a peer reviewer for scholarly submissions to the journal.From September 2020 through September 2021 I collaborated with a research team that performed data analysis, published literature, and created presentations for a special JCIHE edition on strategic policy and malign foreign influence in higher education.

- Conducted and presented secondary research for administrators and leadership on international higher education finance trends- Second phase of research involved in-depth interviews with current AUIS students to gain insight into their thoughts on innovative higher education financing tools. After completing interviews, I coded, analyzed, and synthesized interview transcripts and produced a qualitative report for AUIS administrators and leadership.

- In coordination with senior management, we worked towards further developing the Chamber's workforce programs such as the T3 Network, Job Data Exchange (JDX), Talent Finance, & Talent Pipeline Management (TPM)- Provided research support to 2 national-level initiatives involving 400~ Chamber members representing the higher education, business, government, and non-profit industries.- Contributed 3 case studies to a Chamber Foundation white paper.- Presented research to local-level Chambers of Commerce to inform their strategic priorities and identify opportunities for public-private partnerships within their communities.

Center for Education and Workforce Development- Published literature covering topics related to workforce development, such as development strategies and economic factors leading to workforce improvement, and current initiatives at the U.S. Chamber of Commerce and Chambers around the country. - Assisted team members with research and case studies related to workforce development and upskilling strategies. Plan, prepare, and execute logistics for major events, such as Talent Forward 2019, and Chamber conferences.

Master’s in Education & Human Development, sub-focus in Research Methods and Statistics

- Admissions Coordinator: Helped students applying to programs in Argentina, Chile, Ecuador, Italy, and the United States during the admissions process and throughout the pre-departure cycle until they depart for their studies abroad.- Student Visa Specialist: Served as a point of contact for students applying for visas in order to ensure safe entry into the country they will study in and liaise with international consulates here in the United States to provide correct information to our students. - Financial Aid Processing: Assisted my department managers in the processing of our financial aid applications in order to generate quick responses in the dispensing of aid so that students are aware of what aid they will receive. - Other Responsibilities: Oversaw academic analysis projects; Head of Admissions Committee alongside Deans, Department Managers, and colleagues; representative at Study Abroad Fairs at partner universities and colleges.

Completed an informational audit for over 70 universities that are partnered with IES Abroad. Analyzed partner universities' websites in order to gather information to improve upon how the organization markets the IES Abroad brand.

Worked in the Administrative Department processing financial transactions for students, enrolled students in Spanish language, culture, and business courses, and reviewed documents, such as potential employee résumés and student applications, for the administrators at Cervantes.

Visited clients on-site to give benefit-oriented sales presentations about Cutco Cutlery while collecting and processing payments. Managed a client base of 60 customers to grow personal sales to $14,000 by August and earned numerous recognitions for exceptional customer service.