Handled reference interviews and related customer service tasks. Shelved library materials and shelf read. Retrieved items in stacks for patrons. Pulled holds for patrons. Performed special tasks as assigned.

Copy cataloged print monographs, A/V materials, and electronic resources and created original records for print monographs, manuscripts, and A/V materials. Instructed and supervised other staff in copy cataloging and catalog maintenance. Managed Technical Services department while the Divisional Library was absent or unavailable. Managed a staff of six employees and six volunteers working alternate shifts, scheduled their hours within the department, and worked with staff to organize workflow and delegate tasks. Performed retrospective catalog and item maintenance for library holdings. Assisted circulation and reference staff with catalog management and performed reference interviews when needed. Provided collection development and acquisitions for feature and documentary films, nonfiction titles, graphic novels, and video games using library vendors and other sources. Coordinated collection maintenance projects at multiple library branches. Received and processed materials for bindery and supervised collection and distribution of bindery materials as the primary contact between the library and the bindery company. Actively pursued knowledge of library and cataloging trends, including RDA/FRBR, outreach through social networking, and the Deweyfree movement, through publications and conferences. Educated self in technology resources such as e-readers, smartphone applications, and Quick Response codes, and then shared knowledge with coworkers. Developed an organizational system for a 19,000 volume opening day collection for a new central library building and coordinated the packing, storage, delivery, and unpacking of the opening day collection from July 2010 to January 2012.

Shelved product and shelf read. Processed incoming shipment, customer holds, and customer returns. Prepared cafe food and drink to customer satisfaction. Provided reference interviews and customer service. Handled payments and counted money as cashier. Area specialist (sale books 2005-2006, magazines 2006-2007), responsible for organizing product and directing other employees within the department.

Shelved library materials and shelf read. Retrieved items in stacks and storage for patrons. Pulled holds for patrons. Searched for missing/claim returned items. Performed special tasks as assigned.