Kingsley is a dynamic and accomplished Professional with an accumulated 8+ years of professional experience in Business Analysis and 5+ years in Salesforce Implementation. With a Master's Degree in Economics, certification in Scrum Master (CSM), and Scrum Product ownership (CSPO) coupled with an undeniable hands-on experience in driving transformative projects, he brings robust leadership and facilitation skills in Agile methodologies.With a proven track record, Kingsley excels in comprehensively analyzing business requirements and driving effective solutions. His proficiency extends across various Salesforce domains, including Sales Cloud, Service Cloud, Field Service Lightning (FSL) and Administration.A result-oriented individual, Kingsley stands out for his adept conflict resolution, problem-solving, and analytical thinking skills. Motivated and self-driven, he is recognized for exceptional time management, task prioritization, and consistently meeting project deadlines while surpassing stakeholder expectations. His unwavering dedication to propelling business growth and exceeding expectations makes him a valuable asset to any organization. My vast experience spans across the following industries Shopping Mall Management, Education Services, E-Learning, Real Estate, Healthcare, Financial Services, E-Commerce, and Energy