Chih Chieh (Jack) Chang Email and Phone Number

• Built and maintained financial models and industry databases for evaluating companies and market segments.• Developed marketing materials for clients and attend industry conferences where appropriate.

• Skillfully utilized technical analysis to formulate and implement trading strategies, achieved a win rate of 66% and maintaining an average profit/loss ratio of 2.4 per trade.• Demonstrated profound expertise in technical analysis, including proficiency in chart patterns, indicators, and trading systems, enabling precise market trend forecasts and lucrative trading decisions.• Showcased comprehensive knowledge of risk and cash management, fortified by maintaining a detailed trade journal to analyze performance and optimize trading strategies continually.• Participated in daily trading meetings to discuss market outlook, trading ideas, and risk management strategies.• Collaborated effectively with quantitative analysts to conceive, develop, and backtest advanced trading models, leading to enhanced trading efficiency and profitability.

• Lead California's largest auto auction operation with 178 lot operation specialists and improved KPI by 18% within 4 months.• Improved quantitative KPI metrics, such as labor coordination, team communication, customer satisfaction, retention, and inquiry volume while maintaining this performance since October 2018.• Participated in a leadership program focused on developing skills in communication, problem-solving, and team coordination.• Increased existing customer accounts by 34% through exceptional customer service techniques.

• Developed an Excel macro to standardize reporting and bonus templates, achieving a 35% reduction in turnaround time.• Established an automated employee onboarding process and training, decreasing administrative tasks by 45%.• Streamlined operations by transitioning to a paperless practice through the implementation of an electronic booking and POS system, reducing labor costs by 30% and office overhead by 10%.• Examined consumer markets and restructured pricing, leading the development of the company's first OEM detailing product line (NTD$ 10 MM), resulting in a 12.6% increase in overall product revenue in 2016.