Chih-Han Kuo Email & Phone Number

Taipei City, Taiwan

Taipei City, Taiwan

Manufacturing AI Solutions Development◆ Generate Solution: Conduct market research, and customer analysis, and integrate internal & external technical capabilities to develop manufacturing AI application solution content and related sales kit. Conduct internal training to facilitate the sales department to approach potential customers.◆Client engagement: conduct sales pitch, discover clients’ pain points, and cooperate with RD department to generate proper project scope, and quotation to achieve the most benefit for both parties.◆ Marketing strategy planning: survey manufacturing fields to find cut-in target clients, plan annual business development tactics, and cooperate with Marcom for market communication, including seminars, official website content planning, etc.Big Data & AI Government Bidding Cases◆ Incubating bidding cases of big data/ AI applications in the public sector from discovering customers’ needs, coordinating bidding teams, and integrating appropriate internal or 3rd party solutions to writing bidding proposals. Successfully introduced NLP AI application in the judicial field and being a major technical partner since then.AI solutions in other industries◆ Develop SMS adverting solutions for construction and private loan clients and conduct go-to-market strategy. Successfully attracted the top SMS agencies and continuously put orders every month since the product launched in mid-2021.

Taipei City, Taiwan

SyGPS, an AI-powered industrial decision support system, is to facilitate data-driven decision among general business users in daily operation. In the early product development stage, my main responsibility is to depict “SyGPS” position, including competitor analysis, target audiences positioning, and sales kit generation.

Tainan City, Taiwan

Launched ‘Industrial Walkthrough Cloud (IWC)’, a SaaS platform of business operation analytics tool to improve decision making quality. Led 3 team members. Lifted MAU up to 30% by optimizing user operation procedure. In the IWC team, my job includes: ◆ Developed a go-to-market plan and launched ‘Industrial Walkthrough Cloud (IWC)’ in 2017 April, a SaaS BI tool to facilitate C-level managers in decision making. ◆ Optimized marketing funnel and earned 300+ C-level clients in the 2nd year with MAU 30+% by developing omnichannel user acquisition strategies, sales collaboration, comprehensive user training kits, and post-sale follow-ups. ◆ Led 3 team members to produce correspondent ATL/BTL marketing events, including EDM, google Adwords, user stories, tradeshows to engage potential clients.◆ Continuously optimizing UX by discovering solid consumer insight with google analytics data, user studies and transfer to clear product features for further product enhancement. ◆ (2019 Jan-Aug) Developed sFWR core message, sales kit and conducted internal sales. Successfully launched in the “2018 Taipei Automation Exhibition” and earned 30+ customer inquiries.

Kaohsiung City, Taiwan

Started the first intake of Le Cordon Bleu Programs in the Kaohsiung campus. Initiated Le Cordon Bleu short courses with successfully sold-out and won an excellent reputation. Launched the official website. In LCB, my job includes:◆ From 0 to 1 to build up the first class in Le Cordon Bleu Kaohsiung campus, including annual strategy, budgets, MKTG kit, and sales plans.◆ Engaged prospect students progressively from driving brand awareness digitally, open house events, to 1-on-1 consultation, and successfully recruited 10 students with NTD 10 million sales in one month. Besides regular courses, we also launched 10+ short courses and sold out immediately.◆ Successfully launched the campus website by generating all necessary CH/EN content, SEO and UI design with co-work with the Web Team in Canada.In charge of CRM installation and provided further staff training inside the campus.◆ Reported to GM of KH campus & Regional Manager of Great China. Led one sales representative.

Taipei City, Taiwan

Terasoft is the recognized agent of MATLAB, the professional algorithm developing software. TeraSoft helps its customers break through their challenges by providing leading-edge engineering software, hardware, and system integration services that speed their research and development to production.Job Duty:◆ Implement marketing campaigns to promote MATLAB in auto-control, semi-conductor, electronics, and hardware-software integration fields.◆ Generated 309 new leads with 67 sales opportunities by organizing seminars, workshops, and conferences to promote the adoption of MATLAB in specific fields. ◆ Strengthened online engagement by planning webinars, new website UI & SEO and CMS planning

Taichung City, Taiwan

Raise NTD100,000 extra sales in 3 months via initiating commercial filming business. Start the ticket sales collaboration with travel agencies and added up 10% of annual sales. Develope bilingual version website & CMS planning. ◆ Seek business opportunities to raise revenue from tickets and venue hire.◆ Increase customer engaging by developing museum member plan, coordinating cafe & shop co-marketing and planning on-site events.◆ Establish brand awareness to reach potential audiences, including PR, media planning, website and content curation on Facebook FanPages.◆ Improve website interface and initiate CMS construction to flexibly meet the need of providing variable content and contribute to a better online user experience.◆ Annual budget planning.

Taipei City, Taiwan

Successfully found out the key characteristics of heavy-users' preference in the mobile game by user behavior analysis and adjusted product strategy. Achieved Top 1 revenue of mobile game among all telecom companies in Taiwan. Launched mobile comic service with Shueisha (the top comic publisher in Japan). Reduced 70% of customer complaints within 1 month by refining the customer complaint SOP. ◆ Develop the roadmap for CHT mobile service, including games platform, LBS services, e-book in diverse platforms.◆ Improve the user experience of Hami Apps by data analysis and developing respectively enhancement from interface flow re-design, testing, project management with engineers and marketing manager.◆ Plan co-marketing events with CPs and deploying portal resource to ensure the increase of active users, Apps, and long-term profit grows.◆ Collaborate with the marketing manager to plan the annual marketing strategy in order to achieve the annual sales target.◆ Analyze the market trend and competitors’ movement to enhance product development and response to the market promptly. ◆ Seek opportunities and potential partners to discover new business and build strategical alliances.

Master Of Arts (M.A.), Art Museum And Gallery Studies, Merit

The highest ranking research institute in Museum Studies in the UK. During my post-graduate study, I focused on local identity.

Bachelor Of Business Administration (B.B.A.), Business Administration