Chi Hang Suen Email & Phone Number

London Area, United Kingdom

Data analyst, Support People Strategy Team - Children Safeguarding and Social Work.Conduct and automate data analysis by Power BI, SQL and Python. Provide modelling advice / service e.g. develop machine learning model prototype and propose how machine learning model can be used on placement price problem of children's homes.

London, England, United Kingdom

Freelance work using Git to contribute to the open-source machine learning framework, Ivy, with the aim to unify all machine learning frameworks and automatically convert codes among different frameworks.

London, England, United Kingdom

Executed several research / projects leveraging AI techniques, whilst co-ordinating all functions associated with planning, implementation, and evaluation. Acquired experience in machine learning, including predictive models, clustering, deep neural networks, computer vision, reinforcement learning, and natural language processing. Learnt about big data analytics, cloud computing, and distributed processing.Lead Author of Published Machine Learning (ML) ResearchPresented a paper published at annual conference of AISB (largest AI society in UK) in Apr 2023 (co-author: Prof. Eduardo Alonso). Improved convolutional neural network learning and reduced reinforcement learning sample size by 83.2% and 87.5% respectively in symmetry invariant domain with novel method replacing data augmentation, using Python / PyTorch and cloud computing platform.

• Provided data insight driving business and pricing decisions, leading the company of 3-4 people to rank No.1 by Google search for wedding banquets in Hong Kong within 2 years, despite an existing market leader owned by a blue-chip company.• Set data guideline to build price comparison/e-commerce website, with creative insights attracting newspaper A1 coverage.• Extracted data by MySQL to provide market analytic visuals, as part of benefits attracting 80+ hotel and restaurant venues.• Developed a mini expert system, a smart mortgage calculator by PHP, providing analytics outperforming top 4 banks.

• Led the company to build the first HK mobile app to save sudden cardiac arrest patients by providing defibrillator locations.• Set the strategy, vision, and direction; business planning & operations; communicated with media & NGOs.• Collected & managed data of defibrillators, with focus on data integrity; market research & data analytics.• Incubated by Hong Kong Science and Technology Park Corporation (HKSTP, a quasi-government organization).• Won HKU Dreamcatchers Entrepreneurship Seed Fund; champion of City Challenge – Bridge to a Smarter City (by HKSTP).

• Monitored and analysed catastrophe risk & reinsurance management matters and advised on drafting global guidelines.• Helped monitoring underwriting governance and quality & reviewed local business terrorism risk calculations.• Trained staff on data quality regarding catastrophe and reinsurance.• Managed IT project for APAC accumulation risk: coordinated 7 countries’ IT & UW to build data pipelines into the global system. Best progress globally.

• Provided portfolio data analysis & advice and monitored catastrophe exposure.• Supported on catastrophe modelling/pricing & upgraded property pricing tool regarding catastrophe matters.• Created & maintained MS Access database for property, with Excel macro/VBA extracting data from pricing tool.

• Modelled losses & reported reserves for all LOBs in general insurance; capital / cash flow projection.• Calculated motor & workers compensation insurance rate changes; provided portfolio management analytics for each LOB.

Completed training in Switzerland, with job rotations in claims (motor & travel) & underwriting in HK. Secondment in US Claims Finance. A global graduate training programme.

Master Of Science - Msc, Artificial Intelligence, Distinction

Associate Qualification

Bachelor Of Business Administration - Bba, Insurance, Financial And Actuarial Analysis, 3.38/4.0