Operations Manager
Current• Accelerates revenue $480K by coordinating over 150 events including 20 different sports and over 4000 participants between 2019 and 2021.• Increases 100% productivity by adopting and advocating better CRM tools e.g. WIX, Mailchimp• Conducts market research and provides insight for cooperation decision• Contacts various kinds of outdoor activities local biz in New England area via emails, phone calls• Manages customer relationship (CRM) in outdoor activities/ sport communities• Coordinates with copywriters for the marketing campaign of outdoor activities local biz• Offers operational support to the marketing team by coordinating offline events• Recruits and trains interns/ new hires to analyze sports activity market and coordinate events• Designs promotional materials with Photoshop and Canva. e.g. banners, fliers, and certificates• Adds extra value to outdoor activities by shooting photos and videos and creating recap content