Chih Hao H.

Chih Hao H. Email and Phone Number

Software Engineer at Dell Technologies @ Dell Technologies
round rock, texas, united states
Chih Hao H.'s Location
Taichung City, Taichung City, Taiwan, Taiwan, Province of China
About Chih Hao H.

- 1+ years software engineer for Multi-Cloud Platform- 1 year firmware engineer of SSD- 3 years firmware engineer of Power supply.- 1 year globetrotter- 4 years firmware engineer of UPS (Uninterruptible Power Supply).- 2 master's degrees: "Electrical and Control Engineering", National Chiao Tung University and "Physics and engineering for energy", Paris-Sud University (Paris XI).- 3 filed patents: 10727689, 10581207, 11381169- C/Python/Go/Bash/Assembly/Matlab programming.- Knowledge of multiple communication interfaces and protocols (SPI/I2C/UART/USB/NVM Express/SMBUS/PMBUS/HID)- Experience on Agile Methodology, Version control and Code Quality.- Power electronics circuit simulation and analysis.

Chih Hao H.'s Current Company Details
Dell Technologies

Dell Technologies

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Software Engineer at Dell Technologies
round rock, texas, united states
Employees:
270292
Chih Hao H. Work Experience Details
  • Dell Technologies
    Software Engineer
    Dell Technologies Jan 2023 - Present
    - Developed the Hyper-Converged Infrastructure solution integrated with VMware VCF to support the as-a-service multi-cloud computing offering (World Ranking#1 HCI solution "VxRail").- Developed observability features to enhance debugging and streamline feature development, leveraging tools such as Jaeger, OpenTelemetry, and Elasticsearch.- Maintained and developed backend features across multiple microservices, leveraging Docker and Kubernetes.- Collaborated with global escalation… Show more - Developed the Hyper-Converged Infrastructure solution integrated with VMware VCF to support the as-a-service multi-cloud computing offering (World Ranking#1 HCI solution "VxRail").- Developed observability features to enhance debugging and streamline feature development, leveraging tools such as Jaeger, OpenTelemetry, and Elasticsearch.- Maintained and developed backend features across multiple microservices, leveraging Docker and Kubernetes.- Collaborated with global escalation teams to troubleshoot over 30 customer issues, providing effective workarounds. Achieved issue resolution numbers approximately 1.6 times higher than the average.- Formulated 9 patent proposals to optimize future product performance by integrating routine features with cutting-edge technologies. Submission rate exceeds 50% of the total submissions from the Taiwan MCP team.- Conducted internal knowledge-sharing sessions on topics including code quality, agile development methodologies, and observability features.- Enhance the release management by creating multiple Jira dashboards and structures and conducting sharing sessions. This led to a 90% decrease in the time spent on paperwork. Show less
  • Dell Technologies
    Firmware Engineer
    Dell Technologies May 2022 - Jan 2023
    - 16-Terabyte SSD feature support and debug.- Development of cost-effective and competitive FW quality assurance test bench platform.
  • Artesyn Embedded Power
    Senior Firmware Engineer
    Artesyn Embedded Power Mar 2019 - May 2022
    Taipei City, Taiwan
    - Power supply feature support and debug.- Develop and design a new firmware framework, coding rule and coding style for Taiwan design center.
  • Myself
    Globetrotter
    Myself Mar 2018 - Jan 2019
    Backpacked to travel 27 countries around the world, To experience multi cultures and beauty of nature by stepping out of comfort zone.
  • Cyber Power Systems
    Firmware Engineer
    Cyber Power Systems Mar 2014 - Mar 2018
    Taipei
    1. Offline/Line-interactive Uninterruptible Power Supply (UPS) with simulated/pure sine wave output, Emergency Power Supply (EPS) and advanced power strip design. 2. Multiple communication (SPI/UART/I2C/USB) and User interface of UPS programming. 3. Product MP support.4. Protocol design.5. Two patents about power outlet. (ongoing)
  • Military Of R.O.C.
    Private (Mandatory Military Service)
    Military Of R.O.C. Feb 2013 - Jan 2014
    Taipei City, Taiwan
    Orderly at the office of Deputy Minister of National Defense of R.O.C.

Chih Hao H. Education Details

Frequently Asked Questions about Chih Hao H.

What company does Chih Hao H. work for?

Chih Hao H. works for Dell Technologies

What is Chih Hao H.'s role at the current company?

Chih Hao H.'s current role is Software Engineer at Dell Technologies.

What schools did Chih Hao H. attend?

Chih Hao H. attended National Chiao Tung University, Paris-Sud University (Paris Xi), National Chiao Tung University.

Who are Chih Hao H.'s colleagues?

Chih Hao H.'s colleagues are Miguel Pululo, Ron Plourde, Clemente Matera, Anandh Raj, Mary Mackey, Dan Zhao, Abu Fatih.

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