Houzz is the silicon valley based company that provides world's largest leading online platform for home renovation, design, and decoration. Houzz provides ideas and inspirations through photos and articles from 14 countries (including US, UK, Australia, Russia, Singapore, and Japan) and connects homeowners with home professionals. Houzz is also a powerful communication tools that users can communicate with the worldwide user community to solve home or lifestyle related questions, matters, and exchanging ideas. Houzz won the Apple's "Best App 2015" and Google Play's "Best App" in 2016.I am in charge of growing our Houzz's homeowner community in Japan. My responsibilities includes:- Managing social channels (Facebook, Twitter and Instagram) on a daily basis.- Running online global (home, kitchen, bathroom, and pet) surveys and translate study reports to Japanese. Planning and launching online campaign on online-forum section and sweepstakes on Houzz to increase user engagement as well as user registration.- Creating content on online-forum section on a daily basis- Managing quality of incoming review- Providing customer support for incoming inquiries from users.- Collaborating with other teams (Editorial, PR and Account Coordinators) to launch and make successful global online events. (e.g. Best of Houzz 2017 award)- Creating design marketing collateral materials (such as posters, postcards, bags, etc).

Houzz is the silicon valley based company that provides world's largest leading online platform for home renovation, design, and decoration. Houzz provides ideas and inspirations through photos and articles from 14 countries (including US, UK, Australia, Russia, Singapore, and Japan) and connects homeowners with home professionals. Houzz is also a powerful communication tools that users can communicate with the worldwide user community to solve home or lifestyle related questions, matters, and exchanging ideas. Houzz won the Apple's "Best App 2015" and Google Play's "Best App" in 2016.I am in charge of building homeowner user community on Houzz, planning and operating events in Japan.- Organized Houzz Japan's launch event and helped press conference.- Managed the social channels such as Facebook twitter and Instagram.- Launched and ran successful big online contest "Kitchen photo contest" with one of the large housing equipment and building materials manufacturer.- Planned and organized Christmas outdoor event.

EGG JAPAN is a serviced office provider created by Mitsubishi Estate. Egg Japan offers not only office space but also support clients’ business growth as well as organize events/conferences and corporate introductions to expand their business network. Many well-known overseas venture and venture capital firms including Box, LinkedIn, Treasure Data, Skyscanner, Draper Nexus, 500 startups are the member of EGG JAPAN, and have supported their Japan market entry. EGG Japan also supports Japanese venture businesses who are aiming to expand globally.- Coordinated tech-events (Sizes: 10 to 100 people) once to twice a month. Organized a conference called "Power of Community" invited 10 speakers and over 100 attendees. (http://www.egg-japan.com/event_info/2157)- Educated and trained team members on how to plan and operate successful events. - Introduced new CRM system to manage client information.

DG Incubation ("DGI") is the investment arm of Digital Garage, an Internet company based in Tokyo which operates the largest payment company (VeriTrans Inc., ECONTEXT, Inc. and econtext ASIA Ltd.), several marketing companies (DG&Ibex company, NaviPlus Co., Ltd. and CGMM Marketing, Inc.) and investment / incubation companies (DGI, Neo Innovation, Inc., Digital Garage US, Inc. and Open Network Lab, Inc.).DGI invests in technology businesses at seed, early to middle stage, and later stages. DGI invested in over 50 companies and funds which include Twitter, Path, Kiip, Udemy, AnyPerk, PeaTiX, Beautylish, SV Angel III, 500 Startups, Fril, and Qiita.As a senior associate, I :- Managed portfolio companies: Review financials, KPI reports and business update reports to monitor company performance.- Conducted investment documentation work for both U.S and Japan investments - including legal review support, document creation, negotiations. - Provided support to investment team through out the investment process.- Organized events which focused on tech, entrepreneurship and startups.- Created portfolio management database tools to provide more effective and efficient ways to access portfolio information.- Created presentation materials, work-flow / system manuals.- Monitored investment process and back office infrastructure to support and streamline investment flow. Reviewed and improved the process to increase efficiency and ensure quality. - Oversaw the company's web renewal project.- Translation work: Blog posts of a well-known social networking service, localization of a private networking application, tech related internet/newspaper/magazine articles etc.- Managed appointments and schedules of company executives - including business trip arrangements.- Expense management and liaise with accounting team.

- Coordinated tech-related events and conferences including The New Context Conference (2012~2012), NHK Super Presentation Launch Event, MIT Media Lab @Tokyo 2012. - Experienced MC, reception team leader, guest attendance, party arrangements and travel arrangements, etc.
- Oversaw and managed the event webpage creation process.
- Attended Boston Career Forum to support HR team.

Open Network Lab is a seed accelerator program that provides seed funding and a three month mentorship driven incubation program for entrepreneurs aiming to build a global technology startup. Open Network Lab has went through seven cohorts and and has produced various success companies including AnyPerk,Inc., Fablic,Inc., Increments Inc, WHILL, Inc.- Coordinated over thirty tech-events / conferences (Sizes: 10 to 200 people)- Created annual budgets for the company.- Created manuals, annual reports.- Arranged board meetings between partners of the company.

▼Provided Customer Support・Managed a high-volume workload within a deadline-driven environment. Resolved an average of 50 ・100 inquiries a week and offered excellent customer service in a pleasant and professional manner.・Managed part-time employees and trained them to work more efficiently and improve their skills.・Performed internal and external contacts/reports as a technical liaison.・Trained users on software and equipment usage.・Managed and renewed software and hardware contracts.・Created user manual of our products.▼Sales and Project management・Attended meetings for sales discussion.・Provided presentation of our services and clearly clarified the customer’s benefits in using it.・Responsible for convincing customers and achieving the desired target in the sales of software.▼Promotion・ Presented and placed second in the "Shonan Business Context" a business competition held by Fujisawa-Shi Sangyo Shinkou Zaidan.