Chi-Jui (Charles) Wu Email & Phone Number

• Developed features for personalizing missions and conducting A/B testing in the Crypto.com App, focusing on user, account, transaction, reward and risk domains.• Conducted database performance testing and executed a TB-scale database migration from TiDB to AWS Aurora and Cloudera Data Platform, resulting in improved performance and significant cost reductions.• Developed batch and streaming data pipelines using Spark, Flink, Hive, and Iceberg. Sup-ported ad-hoc data requests.

Taipei City, Taiwan

• Led the database migration from SAS to the DBS Big Data Platform, including data marts tai-lored for personalized marketing and business analytics. Managed data governance issues.• Translated business requirements into technical specifications, facilitating communication between business users, project managers, and developers in Taiwan, Singapore, and India. Accelerated project delivery with 2x productivity as an individual contributor.• Conducted data engineering interviews and… Show more • Led the database migration from SAS to the DBS Big Data Platform, including data marts tai-lored for personalized marketing and business analytics. Managed data governance issues.• Translated business requirements into technical specifications, facilitating communication between business users, project managers, and developers in Taiwan, Singapore, and India. Accelerated project delivery with 2x productivity as an individual contributor.• Conducted data engineering interviews and assisted in onboarding new team members. Show less

Taipei City, Taiwan

• Developed speech-to-text analytics and machine learning applications for the Consumer Banking Group and Contact Center, integrating MLOps and a feature store. Achieved a 5x conversion rate to digital channels and 4x revenue from loan products.• Designed an enterprise-level Big Data Platform utilizing Hadoop, Kafka, and Elasticsearch. Developed a search engine using Python, Flask, and Docker for real-time management of customer experiences through automatic categorization and summary of… Show more • Developed speech-to-text analytics and machine learning applications for the Consumer Banking Group and Contact Center, integrating MLOps and a feature store. Achieved a 5x conversion rate to digital channels and 4x revenue from loan products.• Designed an enterprise-level Big Data Platform utilizing Hadoop, Kafka, and Elasticsearch. Developed a search engine using Python, Flask, and Docker for real-time management of customer experiences through automatic categorization and summary of customer call tran-scripts.• Developed SMS billing and BI dashboards using PowerBI to enhance operational efficiency.• Lead author of 3 global award-winning papers on digital transformation projects (The Banker Tech Projects of the Year Award, Retail Banker International Asia Trailblazer Award, The Asian Banker International Excellence in Retail Financial Services Award). Show less

Researched Cross-Device Interaction with depth-sensing technologies. Total 100+ citations in the field of Human-Computer Interaction.

Hualien, Taiwan

Military substitute service. Led students in English singing, storytelling, reader’s theatre, and speech contests. Received an excellence award.

Online

Developed an online platform for eSports (Team Fortress 2) players to find teammates and organize practice matches. Reached 4500+ users. Worked on front-end user interface and interaction design as well as back-end maintenance.

Developed a depth-sensing, proxemic-aware system to track spatial and postural information about people and devices. Research resulted in a publication.

Developed a system infrastructure to simplify software configuration and virtu-alization for recomputability and sustainability.

Examined depth-sensing visualizations to enhance users’ visual and spatial awareness when interacting with a large display and a Microsoft Kinect.

Mres, Machine Learning And Computational Statistics, Distinction

Machine Learning, Human-Computer Interaction, Proxemic Interaction.

Phd Student, Human-Computer Interaction

Human-Computer Interaction, Ubiquitous Computing, Cross-Device Computing.

Bsc. (Hons), Computer Science, First-Class Honours

Human-Computer Interaction, Depth-Sensing Interactive Systems.

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