Chika O. Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

‣ Collaborate with SMBs to craft intuitive user experiences that optimize their e-commerce stores for maximum conversions.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

‣ Demonstrated proficiency in pipeline management to nurture client relationships and provide consultations for projects.‣ Leveraged advanced UX and web design skills to build and optimize e-commerce stores on platforms like Shopify, Squareup, and Ecwid, driving higher conversion rates.‣ Facilitated businesses in syncing and managing inventory across multiple digital sales platforms like Google, eBay, Amazon, and Meta for enhanced market reach.‣ Provided comprehensive training and support to onboard new businesses onto Shopify, Squareup, and Ecwid and advertising platforms such as Google Ads, Facebook, and Instagram Ads.‣ Developed strong client relationships with entrepreneurs and small business owners to understand and address their e-commerce and digital marketing needs.‣ Applied effective written and verbal communication skills to convey e-commerce solutions and guide clients through platform functionalities.

Toronto, Ontario, Canada

‣ Consistently achieved 110% of quarterly sales targets through strategic design consultations and personalized product recommendations.

Toronto, Canada Area

‣ Engaged customers through compelling product demonstrations, elevating brand awareness and driving sales growth.‣ Played a pivotal role in expanding the customer subscription base through effective marketing strategies.

Toronto, Ontario, Canada

‣ Issued and managed Purchase Orders, ensuring streamlined communication with vendors to maintain accuracy and efficiency throughout the order lifecycle.‣ Built and maintained product and collection pages on Shopify, improving online store navigation and contributing to an enhanced customer experience.‣ Administered the online order fulfillment process, providing technical support and exceptional customer service to online shoppers, ensuring seamless transactions and high customer satisfaction.

Toronto, Canada Area

‣ Conducted comprehensive trend research and market analysis to uncover valuable insights into customer preferences and purchasing behaviors.‣ Developed Tableau dashboards to streamline decision-making surrounding new brands and suppliers, enhancing buying selections and decisions.

Toronto, Ontario, Canada

‣ Enhanced vendor communication processes, improving operational efficiency.‣ Executed an e-merchandise strategy that increased sell-thru profitability by 25%.

Toronto, Ontario, Canada

‣ Applied enthusiasm, exceptional communication, and problem-solving skills to surpass individual sales and performance targets consistently.‣ Leveraged Inditex’s robust distribution network to fulfill unplanned demand and prevent lost sales, actively coordinating online orders for efficient delivery or in-store pickup.‣ Identified and capitalized on opportunities to enhance profitability by implementing effective after-sales service techniques. Solicited and utilized client feedback to refine product offerings and improve service delivery.

Toronto, Ontario, Canada

‣ Supported the sales team in acquiring new retail accounts by conducting extensive market research to identify potential accounts and execute cold-calling campaigns to introduce our product lines. ‣ Successfully set up sales appointments, ensuring that retail buyers were well-prepared with necessary information about our fashion apparel offerings.

Bachelor’S Degree, Retail Management

Ontario College Diploma, Fashion Management