Chika O. Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Collaborate with SMBs to craft intuitive user experiences that optimize their e-commerce stores for maximum conversions.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Demonstrated proficiency in pipeline management to nurture client relationships and provide consultations for projects.
• Leveraged advanced UX and web design skills to build and optimize e-commerce stores on platforms like Shopify, Squareup, and Ecwid, driving higher conversion rates.
• Facilitated businesses in syncing and managing inventory across multiple digital sales platforms like Google, eBay, Amazon, and Meta for enhanced market reach.
• Provided comprehensive training and support to onboard new businesses onto Shopify, Squareup, and Ecwid and advertising platforms such as Google Ads, Facebook, and Instagram Ads.
• Developed strong client relationships with entrepreneurs and small business owners to understand and address their e-commerce and digital marketing needs.
• Applied effective written and verbal communication skills to convey e-commerce solutions and guide clients through platform functionalities.

Toronto, Ontario, Canada

• Consistently achieved 110% of quarterly sales targets through strategic design consultations and personalized product recommendations.

Toronto, Canada Area

• Engaged customers through compelling product demonstrations, elevating brand awareness and driving sales growth.
• Played a pivotal role in expanding the customer subscription base through effective marketing strategies.

Toronto, Ontario, Canada

• Issued and managed Purchase Orders, ensuring streamlined communication with vendors to maintain accuracy and efficiency throughout the order lifecycle.
• Built and maintained product and collection pages on Shopify, improving online store navigation and contributing to an enhanced customer experience.
• Administered the online order fulfillment process, providing technical support and exceptional customer service to online shoppers, ensuring seamless transactions and high customer satisfaction.

Toronto, Canada Area

• Conducted comprehensive trend research and market analysis to uncover valuable insights into customer preferences and purchasing behaviors.
• Developed Tableau dashboards to streamline decision-making surrounding new brands and suppliers, enhancing buying selections and decisions.

Toronto, Ontario, Canada

• Enhanced vendor communication processes, improving operational efficiency.
• Executed an e-merchandise strategy that increased sell-thru profitability by 25%.

Toronto, Ontario, Canada

• Applied enthusiasm, exceptional communication, and problem-solving skills to surpass individual sales and performance targets consistently.
• Leveraged Inditex’s robust distribution network to fulfill unplanned demand and prevent lost sales, actively coordinating online orders for efficient delivery or in-store pickup.
• Identified and capitalized on opportunities to enhance profitability by implementing effective after-sales service techniques. Solicited and utilized client feedback to refine product offerings and improve service.

Toronto, Ontario, Canada

• Supported the sales team in acquiring new retail accounts by conducting extensive market research to identify potential accounts and execute cold-calling campaigns to introduce our product lines.
• Successfully set up sales appointments, ensuring that retail buyers were well-prepared with necessary information about our fashion apparel offerings.

Bachelor’S Degree, Retail Management

Ontario College Diploma, Fashion Management