Chika Emecheta
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Chika Emecheta Email & Phone Number

Foreign Exchange Consultant and Customer Service Representative at Calforex Canada
Location: Canada, Canada, Canada 6 work roles 3 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Calforex Canada
Role
Foreign Exchange Consultant and Customer Service Representative
Location
Canada, Canada, Canada
Company size
77 employees

Who is Chika Emecheta? Overview

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Quick answer

Chika Emecheta is listed as Foreign Exchange Consultant and Customer Service Representative at Calforex Canada, a company with 77 employees, based in Canada, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Chika Emecheta.

Chika Emecheta previously worked as Foreign Exchange Consultant/Customer Service Representative at Calforex Canada and Assistant Branch Manager at First Bank Of Nigeria Ltd.. Chika Emecheta holds Postgraduate Degree, Business, Management, Marketing, And Related Support Services from Seneca Polytechnic.

Company email context

Email format at Calforex Canada

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Calforex Canada

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Profile bio

About Chika Emecheta

Seasoned banking professional with 7+ years of experience, specializing in customer service, funds transfer, and operations management. Proven track record in leading teams to enhance customer satisfaction, streamline transfer processes, and optimize operational efficiency.

Current workplace

Chika Emecheta's current company

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Calforex Canada
Calforex Canada
Foreign Exchange Consultant and Customer Service Representative
Canada
Website
calforexcorp.com
Employees
77
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Company profile
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6 roles

Chika Emecheta work experience

A career timeline built from the work history available for this profile.

Foreign Exchange Consultant And Customer Service Representative

Calforex Canada

Canada

Foreign Exchange Consultant/Customer Service Representative

Current
Calforex Canada

Ontario, Canada

  • Customer service lead, processed 50 FX transactions daily (Avg CSR processed 30), processed a volume of $4.8 M quarterly, contributed $435,000 to branch revenue
  • Consistently updated the Customer Management System, with client details and clients’ future currency needs, increasing the branch’s repeat business by 60%
  • Helped build the branches reputation through providing a superior customer service experience, (#3 branch out of 9), grew Google customer reviews to 3.8+
Aug 2023 - Present

Assistant Branch Manager

First Bank Of Nigeria Ltd.

Benin City, Edo State, Nigeria

  • Managed 10 direct reports, focused on account maintenance, supervised Head of Funds transfer and Head of Customer Service to assure AML/KYC compliance and to build up a high branch rating since it was a new branch
  • Collaborated with the Central Bank of Nigeria regarding cash procurement for all branch and client needs, facilitated safe and on time stocking of 6 branch ATMs
Dec 2020 - Dec 2022

Financial Services Advisor

First Bank Of Nigeria Ltd.

Benin City, Edo State, Nigeria

  • Provides investment and financial planning advice to customers based on their financial goals.
  • Key personnel for high-level branch escalation, managed a team of 5 direct reports, assured all customer escalations were resolved within a 3-day SLA, reviewed all paperwork for account openings to ensure KYC compliance
  • Manage accounts receivable and payment reconciliation
  • Perform payroll duties as necessary and assist with reconciling month-end closing Statistics.
Jun 2019 - Dec 2020

Sales Associate

Uba Group

Benin City, Edo State, Nigeria

  • Promote and sell banking products such as credit cards, loans, and accounts to customers.
  • Managed a staff of 2 people, managed customer intake and customer resolution and dispute management, 7 to 15 business days to resolve certain issues, helped improve branch NPS from 5 to 8.5+ over 2 years
  • Trained staff in industry-standard customer resolution practices and implemented a same-day response for any email and phone inquiries
Sep 2018 - Jun 2019

Customer Service Representative

Uba Group

Benin City, Edo State, Nigeria

  • Handled frontline inquiries by all clientele, made sure clients were referred to the right parties, maintained a high level of customer service, and managed the customer line
  • Assisted with safety deposit box access, ATM card issuance, pin changes, appointment booking, and general customer issues resulting in strong customer retention
Sep 2017 - Sep 2018
Team & coworkers

Colleagues at Calforex Canada

Other employees you can reach at calforexcorp.com. View company contacts for 77 employees →

JA Joanne Amata Joanne Amata Colleague at Calforex CanadaNorth York, Ontario, Canada, Canada View → NT Nidhi Tagala Nidhi Tagala Colleague at Calforex CanadaGreater Toronto Area, Canada, Canada View → SE Sharon Estrada Sharon Estrada Colleague at Calforex CanadaEdmonton, Alberta, Canada, Canada View → MA Michael Abegaz Michael Abegaz Colleague at Calforex CanadaWoodbridge, Ontario, Canada, Canada View → JR James Russell James Russell Colleague at Calforex CanadaCanada, Canada View → SP Simón Paipa Simón Paipa Colleague at Calforex CanadaMontreal, Quebec, Canada, Canada View → MT Michelle Tolentino Michelle Tolentino Colleague at Calforex CanadaGreater Toronto Area, Canada, Canada View → YT Yuto Tanaka Yuto Tanaka Colleague at Calforex CanadaGreater Ottawa Metropolitan Area, Canada View → GG Gyanesha Govind Gyanesha Govind Colleague at Calforex CanadaMontreal, Quebec, Canada, Canada View → CA Celina Ann Estremos Celina Ann Estremos Colleague at Calforex CanadaCanada, Canada View →
3 education records

Chika Emecheta education

Postgraduate Degree, Business, Management, Marketing, And Related Support Services

Seneca Polytechnic

*Presentation skill *Leadership skill *Team work *Customer service

Master'S Degree, Forensic Accounting

University Of Benin

*Presentation skill *Leadership skill *Team work *Customer service

Bsc, Accounting

Madonna University

*Presentation skill *Leadership skill *Team work *Customer service

FAQ

Frequently asked questions about Chika Emecheta

Quick answers generated from the profile data available on this page.

What company does Chika Emecheta work for?

Chika Emecheta works for Calforex Canada.

What is Chika Emecheta's role at Calforex Canada?

Chika Emecheta is listed as Foreign Exchange Consultant and Customer Service Representative at Calforex Canada.

Where is Chika Emecheta based?

Chika Emecheta is based in Canada, Canada, Canada while working with Calforex Canada.

What companies has Chika Emecheta worked for?

Chika Emecheta has worked for Calforex Canada, First Bank Of Nigeria Ltd., and Uba Group.

Who are Chika Emecheta's colleagues at Calforex Canada?

Chika Emecheta's colleagues at Calforex Canada include Joanne Amata, Nidhi Tagala, Sharon Estrada, Michael Abegaz, and James Russell.

How can I contact Chika Emecheta?

You can use AeroLeads to view verified contact signals for Chika Emecheta at Calforex Canada, including work email, phone, and LinkedIn data when available.

What schools did Chika Emecheta attend?

Chika Emecheta holds Postgraduate Degree, Business, Management, Marketing, And Related Support Services from Seneca Polytechnic.

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