Katherine Chi Email & Phone Number

Springfield, Illinois Metropolitan Area

Springfield, Illinois Metropolitan Area

• Introduced a POS system into the restaurants daily workflow
• Designed and edited the menu to fit the customers needs
• Supported all areas of the restaurant
• Create schedule for all employees
• Overseeing staff
• Hiring, training, and developing new employees

Springfield, Illinois Metropolitan Area

Springfield, Illinois Area

· Research and update of database information· Updating and filing documents and records· Gained experience in employee staffing thru participating in interview processes· Gained experience in Project Management by support Service Leaders in their ongoing project · Served as a liaison between the leaders, quality and training teams· Provided office.

Glen Carbon, Illinois

· Provided bookkeeping of client files, handled communication systems, and handled customer complaints and concerns· Learned a new POS system· Answering phone calls.· Setting and checking members and guests in and out for appointments.

Chatham, IL

· Key holder for the store and managed cash/inventory levels· Maintained customer retention· Resolved customer complaints· Ran store operations – analyze staffing needs, report financial and sales data, manage cash· Monitor inventory by restocking shelves with product, maintains device security & manages cleanliness of the store