I am a Program Manager with extensive experience in offline and online growth marketing, e-commerce, financial, and software services. Proven ability to drive value for customers and businesses by optimizing business opportunities, identifying and solving problems, improving business processes, and automating workflows quickly and effectively.Specifically, I have increased user engagement in card and improved its processes by 90% and increased sales performance of agents by providing effective process and even distribution, and maintaining a reward system that benefits both the organization and agents. I have expertise in Google Analytics, A/B testing, user research, and Zapier. I am passionate about using data and technology to create innovative solutions that solve real-world problems.