• Customer Advocacy• Customer support• Product Management• Sales• User research

• Product manager for Official Black Wallstreet (E-Commerce) • Web -- (obws.com) • IOS App -- (https://apps.apple.com/us/app/official-black-wall-street-2-0/id1623894546)• Product manager for Homemeds (Health-Care Tech)Sidebench is a strategy, design, and development consultancy based in Los Angeles. We cater to innovative startups and enterprise companies seeking product strategy, systems integration consulting, combined with a UX-first approach of an award winning digital product team. Key Clients: Lightspeed Venture Partners, Imagine Entertainment, United Talent Agency (UTA), Bank of Hope, Gooding & Company, Homemeds and many more.Led teams of designers, engineers and technical architects while closely partnering with key client stakeholders to identify business requirements, design and develop products to address goals and continue iterating over long term partnerships.

• Partnered with Product and Marketing on Go-to-market strategy to launch new products • Used data to guide decision making and decide overall team strategy• Report directly to the CEO• Responsible for revenue-related outcomes and managing a team of AE’s and SDR’s• Collaborated on the creation of a sales strategy for Shmoop Heartbeat • Hired and onboarded Account executives and Sales Development Representatives

• Created and Defined sales processes for Account Executives and Sales Development Representatives • Implemented a solution selling process • Created end to end inside sales motion focused on increasing opportunity creation and increasing close rates • Developed outbound sales content strategy using Outreach.io and Hubspot to increase outbound meetings booked

• Conducted deep customer discovery to understand customer needs • Collaborate cross-functionally on the design, evaluation, and deployment of online learning • Consult and negotiate with various levels of stakeholders to align on business priorities and initiatives• Build relationships with C-Suite, Human Resources, L&D, Operations, Sales and Marketing • Partnered with small-to-medium-sized enterprise businesses to address employee engagement and retention challenges by leveraging LinkedIn Learning to positively impact culture and the boom line. • Responsible for a net new business quota for a defined territory

• Used a consultative selling approach to understand and best serve customer needs• Educated prospects and developed solutions to help them with their unique learning goals and map to specific organizational goals. • Part of the founding team for Pluralsight CDE (Creative, Design, and Engineering) focused on targeting a new market for Pluralsight to provide online learning for companies specializing in this space. • Travel internationally and regionally to attend and present Pluralsight at conferences and trade shows to expose Pluralsight to the design and engineering market. • Drove net new business Internationally and across the United States.

• Used qualitative and quantitative research to determine the content that would drive the highest business impact.• Led a cross-functional team made up of Editors, Authors, and QA • Created yearly content roadmaps to advise and lead the creation of new courses• Analyzed platform data to help inform strategic decision making• Launched the Audio vertical and was responsible for initial content strategy and long term vision in the audio space. • Recruited highly skilled, experienced, and creative Visual Effects, 3D Artists, Videography & Audio professionals to join us as authors and manage the production of their online video tutorials from concept to production.

• Created a programming strategy for new shows and managed the process from conception to production.• Created and managed the on-air scheduling based on community feedback.• Worked with Adobe Premiere Pro, Adobe After Effects, Adobe Audition, NewTek Tricaster to create and edit on-air content.

• Prepare and produce an afternoon drive radio show. • Cover Oklahoma State Football and basketball games and events. • Cover Oklahoma State University sports press conferences.

• Selected by the administration to lead the day to day operations of the station.• Discover and curate music content that plays on the station.• Manage the station DJs and create show schedules.• Recruit DJ's and other station staff to ensure full show schedule