Over my career, I have established a reputation for delivering unprecedented results for small startups and large enterprise organizations alike. I've worked closely with decision-makers to devise data-driven initiatives in omnichannel marketing. I have an eye for crafting compelling content and the business acumen to advise initiatives around organic SEO/SEM, social media engagement, and public relations. As a director at Waterstone Mortgage, I was appointed to strengthen brand recognition, expand customer acquisition, and enhance market perception. I am proud of my team’s accomplishments of amplifying NPS survey participation with an NPS score of 92+, increasing customer review response achieving a 5-star performance rating, and a referral rate of 49.47%. I have a proven track record of positioning companies for success in the financial services, banking, and mortgage industries. I consistently outperform in customer engagement, click-through rates, brand recognition, and site visits. As a dedicated team leader, I am committed to forming strategic partnerships and skilled in influencing critical decision-making.Always looking for new opportunities to expand my horizons, I enjoy taking on new challenges to leverage my knowledge and skills. My experience, along with my work ethic, makes me stand out in this highly competitive industry. If there are any further concerns or queries, don’t hesitate to contact me.Website: chikquintans.comEXPERTISE: marketing, digital marketing, demand generation, team building, product marketing, brand management, brand strategy, public speaking, AI, storytelling, writing, marketing management, sales management, SEO, SEM, social media, content marketing, content strategy, content management, video marketing, email marketing, mortgage, real estate, project management.