Sai Chilamakuri Email & Phone Number

Calgary, Alberta, Canada

• Manage a team of shared services staff and oversee daily operations• Develop and implement policies and procedures to improve efficiency• Drive sales growth by executing effective sales strategies• Maintain strong relationships with key customers• Provide leadership and support to the sales team• Continuously assess and optimize the profitability of the shared services division• Ensure compliance with company policies and procedures

Prince Albert, Saskatchewan, Canada

• Provided leadership and support to the sales team• Owned and developed the customer experience• Grew sales and customer loyalty through referral-based business development• Led the team through hiring, onboarding, learning & development, and coaching• Achieved business results with effective sales strategies and by maximizing sales from new and existing customers• Cross-trained employees to improve team performance and agility• Managed costs to meet operational and financial metrics• Ensured store location was maintained to the Staples standard

Prince Albert

• Onboarded and trained new employees, including mentoring and new hire documentation• Cross-trained existing employees to maximize team agility and performance• Adjusted job assignments and schedules to adapt to dynamic business needs• Proposed continuous improvements and capitalized on market trends• Resolved customer relations issues efficiently and pleasantly• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services• Coached employees in successful selling methods and encouraged cross-selling to drive revenue

Ontario, Canada

Saskatchewan, Canada

• Promoted to Mobile Expert from Mobile Advisor in first month with achieving targets above the expectations.• Well-trained and excellent knowledge on seven different carriers (Rogers, Fido, Bell, Virgin, TELUS, Koodo and Presidents Choice) and on RQ4 software used by majority of wireless companies for operations.• Excellent in positioning accessories and insurance plans that makes more profit. • Well versed with operations like merchandising, inventory management, store operations, scheduling.• Capable of handling issues with management, employees and as well as customers.• Capable of training other team members. • Achieved targets from day one and outstanding performance delivered every month with above average profit per hour. • Delivered excellent customer service and given value for customer time and money.

India

-Grown with lots of business experiences on how to deal with different type of customers.-Trained to serve the customers with respect and in a satisfactory manner. -Developing a vision and strategic plans to penetrate into the market.-Active role in planning, implementation and evaluation.

Hyderabad Area, India

Trained in SAP Advanced Business Application Programming fundamentals.