Sai Chilamakuri Email & Phone Number

Calgary, Alberta, Canada

• Manage a team of shared services staff and oversee daily operations
• Develop and implement policies and procedures to improve efficiency
• Drive sales growth by executing effective sales strategies
• Maintain strong relationships with key customers
• Provide leadership and support to the sales team
• Continuously assess and optimize the profitability of the shared services division

Prince Albert, Saskatchewan, Canada

• Provided leadership and support to the sales team
• Owned and developed the customer experience
• Grew sales and customer loyalty through referral-based business development
• Led the team through hiring, onboarding, learning & development, and coaching
• Achieved business results with effective sales strategies and by maximizing sales from new and existing customers
• Cross-trained employees to improve team performance and agility

Prince Albert

• Onboarded and trained new employees, including mentoring and new hire documentation
• Cross-trained existing employees to maximize team agility and performance
• Adjusted job assignments and schedules to adapt to dynamic business needs
• Proposed continuous improvements and capitalized on market trends
• Resolved customer relations issues efficiently and pleasantly
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services

Ontario, Canada

Saskatchewan, Canada

• Promoted to Mobile Expert from Mobile Advisor in first month with achieving targets above the expectations.
• Well-trained and excellent knowledge on seven different carriers (Rogers, Fido, Bell, Virgin, TELUS, Koodo and Presidents Choice) and on RQ4 software used by majority of wireless companies for operations.
• Excellent in positioning accessories and insurance plans that makes more profit.
• Well versed with operations like merchandising, inventory management, store operations, scheduling.
• Capable of handling issues with management, employees and as well as customers.
• Capable of training other team members.

India

-Grown with lots of business experiences on how to deal with different type of customers.-Trained to serve the customers with respect and in a satisfactory manner. -Developing a vision and strategic plans to penetrate into the market.-Active role in planning, implementation and evaluation.

Hyderabad Area, India

Trained in SAP Advanced Business Application Programming fundamentals.