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Carissa Childs is listed as Customer service extraordinaire with a passion for assisting others in any (reasonable) way that I can. at Percepta, a with 892 employees, based in Detroit, Michigan, United States. AeroLeads shows a matched LinkedIn profile for Carissa Childs.
Carissa Childs previously worked as Ford Vehicle processing Analyst at Percepta and Ford Fleet Business Analyst at Percepta. Carissa Childs holds Management Information Systems, General from University Of Michigan-Dearborn.
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I am currently in my senior year at the University of Michigan-Dearborn, majoring in information systems management with a graduation date of Fall 2022. My work experience lies in the realm of customer service; however, I am looking to venture into the world of data technology. My work history consists of working with both customers and clients in a high-volume call center setting where I have developed a strong sense of critical thinking, time management and professional empathy. I am proficient in Microsoft excel as well as programming languages such as python, SQL and HTML.
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o Consistently met performance metrics of handling calls over the course of five years.o Assisted Ford dealers with vehicle order inquires and logistics from order to delivery.o Collaborated with team members regarding ordering system issues and escalations. .o Assisted with the initial launch of the chat program, providing feedback and templates for agent use with standard inquires based on phone dialogue history.
o Handled 40+ customer inquiries daily in a professional manner at a high-volume inbound call center on behalf of Ford Motor Company. o Assisted both dealer and customers with applying for various fleet incentives as well as inquiries into payments and chargebacks on vehicle invoices and payment statements.o Undertook Data entry projects in Excel during downtime.
Other employees you can reach at percepta.com. View company contacts for 892 employees →
Juzella Charles, Mba
Colleague at PerceptaKaty, Texas, United States
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Mart Bernardo
Colleague at PerceptaMetro Manila, National Capital Region, Philippines
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Megan Krall
Colleague at PerceptaPalm Bay, Florida, United States
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Stephanie Gardner
Colleague at PerceptaNorthampton, England, United Kingdom
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Brian Pruett
Colleague at PerceptaMelbourne, Florida, United States
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Abdul Muktadir Labib
Colleague at PerceptaUnited Kingdom
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Karley O'Neill
Colleague at PerceptaSouthend-On-Sea, England, United Kingdom
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Justina Shade
Colleague at PerceptaMerritt Island, Florida, United States
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Phemelo Letsholo
Colleague at PerceptaPretoria, Gauteng, South Africa
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Denise Shumiski
Colleague at PerceptaSanto André, São Paulo, Brazil
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Quick answers generated from the profile data available on this page.
Carissa Childs works for Percepta.
Carissa Childs is listed as Customer service extraordinaire with a passion for assisting others in any (reasonable) way that I can. at Percepta.
Carissa Childs is based in Detroit, Michigan, United States while working with Percepta.
Carissa Childs has worked for Percepta.
Carissa Childs's colleagues at Percepta include Juzella Charles, Mba, Mart Bernardo, Megan Krall, Stephanie Gardner, and Brian Pruett.
You can use AeroLeads to view verified contact signals for Carissa Childs at Percepta, including work email, phone, and LinkedIn data when available.
Carissa Childs holds Management Information Systems, General from University Of Michigan-Dearborn.
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