Please complete the CAPTCHA to continue
@jpmorgan.com
✓
5 phones found area 847, 312, 877, and 914
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Chi Le is listed as Executive Director - CIB Global Head of ITSM at JPMorgan Chase & Co., based in Greater Chicago Area, United States. AeroLeads shows a work email signal at jpmorgan.com, phone signal with area code 847, 312, 877, 914, and a matched LinkedIn profile for Chi Le.
Chi Le previously worked as Senior Manager - CompoZed, Digital Transformation, Automation Engineering at Allstate and Manager - CompoZed, System Health Engineering at Allstate. Chi Le holds Executive Program, Artificial Intelligence from Northwestern University.
This section adds company-level context without repeating Chi Le's masked contact details.
AeroLeads found 1 current-domain work email signal for Chi Le. Compare company email patterns before reaching out.
With extensive experience in IT management, product development, operational optimization, and agile transformation, I am a strategic leader dedicated to driving digital transformation and maximizing business value. I excel at simplifying complex processes and designing intuitive solutions that accelerate delivery and optimize support.My expertise integrates business insight, technical proficiency, and ITSM best practices to transform stakeholder visions into resilient, production-ready solutions. I have a proven track record of leading large, global teams, fostering a growth mindset, and advancing agile methodologies effectively.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
New York, Ny, Us
Corporate & Investment Bank (CIB)• Transformed and optimized a global organization• Led large-scale migrations to enable efficiencies• Enable AIOps and ChatOps• ServiceNow enablement and adoption• Eliminating toils and accelerating deliveries• Focus on identifying and streamlining cross-functional global challenges• Process optimization and automate controls
Northbrook, Il, Us
Enjoys enabling product teams to accelerate delivery of business differentiated products bycreating feature-rich connected Platform-as-a-Service (PaaS). Guides high performingorganizations to adopt and advocate agile practices and lean principles to optimize the deliveryof products and services.Focused on maturing CompoZed lab and PaaS including:• Managed multiple development centers in major US cities and in Northern Ireland• Established a collaborative culture and mature agile XP methodology across labs• Implemented Lean Production Readiness (ideation to production ready solutions)• Simplified monitoring and automated incident restoration• Improved enterprise ability to identify fault domain and isolate cause of failure with adistributed tracing product• Integrated Continuous Integration and Continuous Delivery (CI/CD) pipeline to enable testcoverage and automated rollback• Enabled Enterprise Self-Service Onboarding for enterprise monitoring of critical applications
Northbrook, Il, Us
Focused on improving enterprise monitoring capabilities by reducing Mean-Time-To-Detect (MTTD) with open sourced system health products including:• Created an open-sourced alternative for Application Performance Monitoring• Enabled enterprise self-service capabilities for creating synthetic transaction monitors and reducing the overhead of managing a vended solution with a large infrastructure footprint• Integrated open-sourced System Monitoring solutions
Northbrook, Il, Us
• Led the build-out of a dual Command Center model (Northbrook, IL and Belfast, Ireland) to ensure 24x7 monitoring of Allstate critical applications and services• Established an enterprise onboarding process for monitoring critical customer-facing services to ensure incidents are remediated consistently and effectively• Improved application availability by establishing an enterprise process for live Disaster Recovery (DR) exercises between datacenters• Designed and delivered a solution for recording, tracking and visualizing and managing Continuity Management Disaster Recovery (DR) exercises
Northbrook, Il, Us
• Led enterprise optimization of ITSM processes (Change, Incident, Problem, and Release) as we migrate from an on-prem tool to a SaaS tool (ServiceNow)• Process owner for Enterprise Incident Management based on ITIL v3, responsible for enterprise onboarding and governance of incident management process• Process owner for Enterprise Event Management based on ITIL v3, responsible for event management framework, event model, and work intake channel• Collaborated with application areas to onboard Enterprise Event process• Directed design of the Configuration Management System (CMS) strategy and roadmap
Northbrook, Il, Us
• Collaborated with business area to establish a framework for aligning business capabilities down to technical enablers and supporting components• Consulted on Business Architecture Framework, responsible for creating strategic roadmaps for Enterprise Architecture Repository (EAR)
Quick answers generated from the profile data available on this page.
Chi Le works for JPMorgan Chase & Co..
Chi Le is listed as Executive Director - CIB Global Head of ITSM at JPMorgan Chase & Co..
AeroLeads has found 1 work email signal at @jpmorgan.com for Chi Le at JPMorgan Chase & Co..
AeroLeads has found 5 phone signal(s) with area code 847, 312, 877, 914 for Chi Le at JPMorgan Chase & Co..
Chi Le is based in Greater Chicago Area, United States while working with JPMorgan Chase & Co..
Chi Le has worked for Jpmorgan Chase & Co. and Allstate.
You can use AeroLeads to view verified contact signals for Chi Le at JPMorgan Chase & Co., including work email, phone, and LinkedIn data when available.
Chi Le holds Executive Program, Artificial Intelligence from Northwestern University.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts