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Chi Le Email & Phone Number

Executive Director at JPMorgan Chase & Co. at JPMorgan Chase & Co.
Location: Greater Chicago Area, United States, United States 10 work roles 2 schools
1 work email found @jpmorgan.com 5 phones found area 847, 312, 877, and 914 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email · 5 phones

Work email c****@jpmorgan.com
Direct phone (847) ***-****
LinkedIn Profile matched
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Current company
JPMorgan Chase & Co.
Role
Executive Director at JPMorgan Chase & Co.
Location
Greater Chicago Area, United States, United States

Who is Chi Le? Overview

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Quick answer

Chi Le is listed as Executive Director at JPMorgan Chase & Co. at JPMorgan Chase & Co., based in Greater Chicago Area, United States, United States. AeroLeads shows a work email signal at jpmorgan.com, phone signal with area code 847, 312, 877, 914, and a matched LinkedIn profile for Chi Le.

Chi Le previously worked as Executive Director - CIB Global Head of ITSM at Jpmorgan Chase & Co. and Senior Manager - CompoZed, Digital Transformation, Automation Engineering at Allstate. Chi Le holds Executive Program, Artificial Intelligence from Northwestern University.

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Email format at JPMorgan Chase & Co.

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{first}.{last}@jpmorgan.com
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Profile bio

About Chi Le

With extensive experience in IT management, product development, operational optimization, and agile transformation, I am a strategic leader dedicated to driving digital transformation and maximizing business value. I excel at simplifying complex processes and designing intuitive solutions that accelerate delivery and optimize support.My expertise integrates business insight, technical proficiency, and ITSM best practices to transform stakeholder visions into resilient, production-ready solutions. I have a proven track record of leading large, global teams, fostering a growth mindset, and advancing agile methodologies effectively.

Current workplace

Chi Le's current company

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JPMorgan Chase & Co.
Jpmorgan Chase & Co.
Executive Director at JPMorgan Chase & Co.
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10 roles

Chi Le work experience

A career timeline built from the work history available for this profile.

Executive Director - Cib Global Head Of Itsm

Current
Jpmorgan Chase & Co.

New York, NY, US

  • Corporate & Investment Bank (CIB)
  • Transformed and optimized a global organization
  • Led large-scale migrations to enable efficiencies
  • Enable AIOps and ChatOps
  • ServiceNow enablement and adoption
  • Eliminating toils and accelerating deliveries
May 2018 - Present

Senior Manager - Compozed, Digital Transformation, Automation Engineering

Allstate

Northbrook, IL, US

  • Enjoys enabling product teams to accelerate delivery of business differentiated products bycreating feature-rich connected Platform-as-a-Service (PaaS). Guides high performingorganizations to adopt and advocate agile.
  • Managed multiple development centers in major US cities and in Northern Ireland
  • Established a collaborative culture and mature agile XP methodology across labs
  • Implemented Lean Production Readiness (ideation to production ready solutions)
  • Simplified monitoring and automated incident restoration
  • Improved enterprise ability to identify fault domain and isolate cause of failure with adistributed tracing product
Mar 2017 - May 2018

Manager - Compozed, System Health Engineering

Allstate

Northbrook, IL, US

  • Focused on improving enterprise monitoring capabilities by reducing Mean-Time-To-Detect (MTTD) with open sourced system health products including:
  • Created an open-sourced alternative for Application Performance Monitoring
  • Enabled enterprise self-service capabilities for creating synthetic transaction monitors and reducing the overhead of managing a vended solution with a large infrastructure footprint
  • Integrated open-sourced System Monitoring solutions
Feb 2016 - Feb 2017

Sr. Service Engineer, Strategist - Command Center

Allstate

Northbrook, IL, US

  • Led the build-out of a dual Command Center model (Northbrook, IL and Belfast, Ireland) to ensure 24x7 monitoring of Allstate critical applications and services
  • Established an enterprise onboarding process for monitoring critical customer-facing services to ensure incidents are remediated consistently and effectively
  • Improved application availability by establishing an enterprise process for live Disaster Recovery (DR) exercises between datacenters
  • Designed and delivered a solution for recording, tracking and visualizing and managing Continuity Management Disaster Recovery (DR) exercises
Feb 2012 - Jan 2016

Itsm Service Manager - Process Architect

Allstate

Northbrook, IL, US

  • Led enterprise optimization of ITSM processes (Change, Incident, Problem, and Release) as we migrate from an on-prem tool to a SaaS tool (ServiceNow)
  • Process owner for Enterprise Incident Management based on ITIL v3, responsible for enterprise onboarding and governance of incident management process
  • Process owner for Enterprise Event Management based on ITIL v3, responsible for event management framework, event model, and work intake channel
  • Collaborated with application areas to onboard Enterprise Event process
  • Directed design of the Configuration Management System (CMS) strategy and roadmap
Jan 2010 - Jan 2012

Business Architect

Allstate

Northbrook, IL, US

  • Collaborated with business area to establish a framework for aligning business capabilities down to technical enablers and supporting components
  • Consulted on Business Architecture Framework, responsible for creating strategic roadmaps for Enterprise Architecture Repository (EAR)
Jan 2009 - Dec 2009

Application & Process Architect

Allstate

Northbrook, IL, US

Apr 2006 - Dec 2008

Application Developer & Project Manager

Allstate

Northbrook, IL, US

Aug 2002 - Mar 2006

Lead Application & Web Developer

Allstate

Northbrook, IL, US

Apr 2000 - Jul 2002

Technical Consultant & System Programmer

Allstate

Northbrook, IL, US

May 1997 - Mar 2000
2 education records

Chi Le education

Executive Program, Artificial Intelligence

Northwestern University

Bachelors Of Science, Computer Engineering

University Of Illinois Urbana-Champaign
FAQ

Frequently asked questions about Chi Le

Quick answers generated from the profile data available on this page.

What company does Chi Le work for?

Chi Le works for JPMorgan Chase & Co..

What is Chi Le's role at JPMorgan Chase & Co.?

Chi Le is listed as Executive Director at JPMorgan Chase & Co. at JPMorgan Chase & Co..

What is Chi Le's email address?

AeroLeads has found 1 work email signal at @jpmorgan.com for Chi Le at JPMorgan Chase & Co..

What is Chi Le's phone number?

AeroLeads has found 5 phone signal(s) with area code 847, 312, 877, 914 for Chi Le at JPMorgan Chase & Co..

Where is Chi Le based?

Chi Le is based in Greater Chicago Area, United States, United States while working with JPMorgan Chase & Co..

What companies has Chi Le worked for?

Chi Le has worked for Jpmorgan Chase & Co. and Allstate.

How can I contact Chi Le?

You can use AeroLeads to view verified contact signals for Chi Le at JPMorgan Chase & Co., including work email, phone, and LinkedIn data when available.

What schools did Chi Le attend?

Chi Le holds Executive Program, Artificial Intelligence from Northwestern University.

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