Customer Service Representative
Current- Working as a Cash Lead I am in charge of open and closing procedures. I also serve as support for conflict resolution with customer inquiries.
- Maintains a 4% conversion rate for sales of the Indigo Plum Plus Membership
- Worked to promote the Indigo Love of Reading Program to help raise funds to supplybooks to underprivileged schools.
- Offer recommendations of product based off customers interests and needs with a focus in graphic novels and independent comics